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Williamsport Moving Co.

Address 3340 Wahoo Dr, Williamsport, PA
Phone (570) 326-1727
Hours
Monday7:30am-4:30pm
Tuesday7:30am-4:30pm
Wednesday7:30am-4:30pm
Thursday7:30am-4:30pm
Friday7:30am-4:30pm
Website www.williamsportmoving.com
Categories Mover, Storage Facility
Rating 3.2 13 reviews
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Williamsport Moving Co. reviews

13
Sort by: date highest rated lowest rated most helpful
Allen
April 10, 2023 1:54 am

They over charge will hire almost everyone off the street and you mess up once they hold your pay check. Their turn over rate is very high. So when it comes to choosing moving company's it might just be worth paying a little more for better quality treatment.

Kim
February 28, 2023 11:27 pm

This moving company was very professional and they got my furniture delivered when they said they would. Kudos to my driver Dan.

Carmela
April 14, 2022 9:51 pm

Moved fromState College Pennsylvania to coconut creek Florida. Upon unpacking my items I found 5 items that were broken and not replaceable. I watched them drop boxes in front of my door. For months and months of calling and filling out the proper forms and getting the run around, they came back and said they weren't responsible. Very unprofessional company and incompetent people. Would never use a company from a small town again.

brett
April 07, 2022 9:53 pm

This review is a couple weeks past due. I have never had to use a moving service before, but this company met and exceeded every expectation I had. Showed up on time/early for a walk through and jumped right to work. The 3 guys that showed up were the perfect mix of professional and polite. Completed the job in under the quoted time. We bought lunch, tipped and I still feel like it wasn't enough. Highly recommended.

Lisa
October 05, 2021 10:30 pm

Great experience! We used Williamsport moving company to assist in our move from Lewisburg to Chicago.

hot
August 16, 2021 10:41 pm

From the beginning, I had a bad feeling about using this company. The very first call I made to Jack McKernan - the President and General Manager of WMC - was lackluster all around. His tone of voice suggested he would rather walk into traffic than speak to me, and it did not improve over the consecutive phone conversations we shared.

We scheduled a visit with him so he could quote us for the quick move from our house to a storage unit. He arrived on time, but when I exited my home and said 'good morning, Jack! ' all I received was a flat stare in response. He once again gave the very distinct impression that he did not want to be there. My overall impression of this company is that they do not want business, but we'll get to that shortly.

Before he even entered my home, I warned him that it was in a state of disarray due to being in the middle of packing. Again, he said absolutely nothing.

By now, everything was already uncomfortable and awkward, so I tried my best to explain what was being stored as succinctly as possible - at that point I just wanted him out of my house - and the visit ended.

Later that afternoon, Jack called me back to report that "we can't do your job, we just have so much business right now and unless an extreme clean up happens on your part, my guys will just get in the truck and go home when they show up. " Honestly, it was no skin off my back because I had already decided to get an estimate and had done a tour with another moving company earlier on simply because of Jack's singularly awful customer service.

So, to paraphrase:

1.) Truly horrific customer service. I sincerely hope Jack doesn't speak to all of his customers in the same way he spoke to me.
2.) Total lack of regard for anything I said about how our packing process was going. His lack of simple logic lead to him losing out on my business and this negative review.
3.) Honestly, I'm not sure he heard a thing I said to him the entire time other than the address. He simply refused to engage with me on a basic human level.

I should have gone with my gut instinct and not wasted my time, or Jack's time, and you should too, because Jack will definitely make you feel like you're wasting his time. Do not use Williamsport Moving Company. Find someone else with better people skills and better understanding of how the moving process looks in various stages.

Matt
August 12, 2021 6:23 am

This was the first time we used a professional moving service and we were extremely pleased! The packing and moving crews were great! The office staff was helpful and very responsive. Thank you Williamsport Moving Company for exceeding our expectations!

Sa Ah
July 28, 2021 7:38 am

Excellent company, responsive and professional. My move from PA to FL was seamless from the planning, packing and to the actual moving. Could not have asked for a better experience. What I was quoted was what I was charged, there was no funny business. Highly recommend these folks.

Keith
September 14, 2020 5:55 pm

Not exactly sure where to start with this. I was looking for an organization to assist me with picking/moving my family. I got in touch with Williamsport Moving Company and at first, was extremely pleased with the price and the service. After days pass, the frustration began.to keep it short.not only did they give me a quoted price and it came in over $2,500 over the price they initially said, they took my belongings.broke a good amount of them.and my delivery was over a week late. From the original spread to the delivery date was unbearable with no communication outside of me being a nuisance trying to get our stuff.

Please do not use these guys. They don’t care about you or your things and are just trying to get business. Overpriced, unprofessional once they were wrong, and after the fact I got feedback from other people about how they got the same unprofessional service.

Hope this helps in your future choice.

Renea
September 01, 2020 10:20 pm

We recently moved for the seventh time, and it was by far the most positive relocation experience we’ve had thanks to the courtesy and professionalism of the people at Williamsport Moving Co. Jennifer kept me informed every step of the way, and the two drivers we had, John and Julio, were pleasant and positive despite the hot weather, and they went above and beyond to ensure that everything was taken care of and assembled upon arrival. Highly recommend this company for your relocation needs!

Michele
June 09, 2020 6:45 pm

We moved during the pandemic. I was EXTREMELY pleased with the service we received from Williamsport Moving. The price was very fair and Mike/Jack were especially accommodating with several last minute changes in the moving date and details on my part.

The moving crew were GREAT! They were very careful with our belongings, professional and pleasant. They certainly went above and beyond to get us into our new home. They took extra precautions due to the need for social distancing as well. Thank you!

Peggy
January 21, 2020 4:55 pm

I had to be out because of closing. We had agreed and after two walk throughs and pricing we set a date and time.
They did not show up and never called although they said it was our fault for not “confirming “ at all he bottom of an email.
Terrible customer service and absolutely not compassionate.
DO NOT use them unless you have a contract in writing.

Hillary
January 04, 2020 12:12 am

If I hadn’t lived it, I might not believe it. For a move across multiple state lines, we chose to pack and drive ourselves. All we needed was help to load two large moving trucks from 2 households (my 70 year old mom is relocating with us and I’m 32 weeks pregnant). Having used Williamsport Moving Company on a previous move a cross town we decided to contract with them again. On the morning we scheduled to load the trucks, less than 24 hours before closing on the sale of the house and needing to be out, they told us that we never officially confirmed our reservation and so without notifying us, they cancelled our reservation. We didn’t even know that our plans were not “confirmed”, thinking multiple emails, phone calls, meeting in person with the surveyor TWICE, setting a date, time and plan for crew size was all reason to think we were all set. In speaking with two different agents on the day we planned to move, our desperation was met with a complete lack of sympathy. One agent accused us of “only being concerned with money” and placing all the blame on us for missing “the last line in an email that stated ‘We hope to hear back from you’”. Which we were supposed to understand means: YOUR RESERVATION IS NOT CONFIRMED. If only they had called to check before canceling our reservation or even shown a little compassion, it would have made all the difference. They were unable to help in any way other than to tell is to call another moving company. CUSTOMER BEWARE: if you chose to hire this company make sure that you are officially confirmed and that Williamsport Moving Company confirms that you are confirmed. Also, be prepared to receive all the blame for anything that goes wrong. I am, however, grateful to them for suggesting Roan’s Mayflower who were able to come within an hour and quite literally rescue us from an extremely difficult situation and do a fantastic job.

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