Willow Creek Veterinary Center, Reading PA

Excellent, so careing. Wonderful place full of kindness. Took very good care of my kitten.

Thank you, Dr. Julie Staver VMD! Your thorough kitten exam, double-checking with your other veterinarians, and calling me the next day to make sure I was doing okay after receiving the bad news meant so much. When I find a new kitty, I am definitely coming back and requesting you!

Have used this veterinary hospital for many years and have been very happy with the advice and services received. They are prompt in returning calls and forwarding test results.

1st Dr. Jamie Moran misdiagnosed my RedBull stating it was only a sebaceous cyst INSTEAD IT WAS HEMANGIOSARCOMA CANCER OF THE BLOOD = so the delay of NEEDING 2nd opinion shortened his life with me.
During their treatment, they txted me that the prescription for ""the cyst"" was ready, YET, when I got there to pick it up that Sat. THEY REFUSED TO GIVE IT TO ME ""DUE TO COVID"". They said to come back Mon.when I objected due to being IN their parking lot (I could pay over the phone and they could TOSS the medicine to me without touching) their receptionist and tech. THREW A FIT.
THEN: . The owner sent me a letter stating: . ""You can no longer use our services AND YOU ARE NO LONGER WELCOME ON OUR PROPERTY"" ~ what in hell kind of vet care is this for my dog, RedBull?

In addition: Barry Paff, had an appt.for end of life euthanasia for a Yorkie - with the owner/vet. He was left sitting in the parking lot for over an hour and a half with his dog ""while Dr. Jerko ran errands''" ~ I understand they had quite a few harsh words!

RECOMMEND. NO!

Staff was VERY personable and receptive. They came highly recommended to us when we moved to the area and we found they were totally up to the reputation!

I was in dire need to help my suffering 17 yr older pet. They would gladly see me for $180 to start which was twice the amt of other urgent care facilities.

Specialized rehab services and holistic treatment, along with caring and friendly providers and staff, make Willow Creek a great and valuable complement to your furkids' health care team!

The staff is very courteous and kind. They also treat your pets with the utmost respect and care.

I take my dog and cats here. It's the best pet care that I have found in Berks county. My dog receives therapy for his joints. It's nice to find a vet where your dog can receive therapy for his bad joints.

Lovely group of people! Love the way they take great care of our pups and kitties and treat them like their own. Even when they are difficult to deal with! Love the staff from the front desk, techs, and the doctors! Wouldn't go anywhere else.

They are very caring and empathetic in how they deal with your pet.
Their treatment really works! Our cat is doing so much better.

After 30 yrs using this veterinary service, we were extremely disappointed in the "quickie" exam given for my dog's ear and sent away with a drug, which after reading reviews I am afraid to use since many reports deafness resulting from use. The vet we saw called me and was exceptionally rude after I complained about the visit.