Y&Q Home Plus LLC, Pittsburgh PA

YQ has a simple but good selection to choose from at their location in the Strip District. They were attentive in the show room and punctual for both the measurement and the installation. Lead time was fantastic - just a couple of weeks from when we picked out the quartz that we wanted. One large piece was installed with a manufacturing issue which wasn't evident until it was cut and put into place. Within just four days they were able to replace it entirely and even accommodate an additional request that we had. As with any installer, look at the material under a bright light to make sure the cuts are proper and to your satisfaction. Aside from the language barrier which we worked around, YQ delivered a first-rate experience. The installers were certainly courteous and professional. We are very happy with the end result and the process and would highly recommend them.

Don’t go based on the hoardings that say: “Buy Cabinets, get free granite”. And when we stopped by for the offer, the lady just laughed. She mentioned the actual offer was: they have a selection of 3 cabinets.mostly white and gray.and if we go with one of those cabinets, then it is $16 off on per sq ft of granite. And they no longer sell any other cabinet sets and asked us to go through KraftMaid if we needed anything other than those 3 sets.

I looked into several different options for quartz countertops, but went with Y and Q as the price was impossible to beat. I was nervous about the "you get what you pay for" sentiment, but was so pleasantly surprised by a wonderful experience. The warehouse was very simple, and the selection was limited, but they had what I wanted. When they measured they didn't use any fancy equipment, but the installation was perfect! The installation team was great and very careful to make sure we were pleased. Communication (language barrier) was difficult at various points, but didn't pose any issues for us. I would highly recommend Y and Q if quality is important but you also want to save some $$. I was glad to see that we could have both!

Had worst start with company guy met me at my house and gave me an issue because I was 20 min late because I had a flat tire and he clearly saw I had a baby! Walked into house I showed him layout of cabinet they were not installed all the way but would be the same size and height all the way around. He refused to measure them. Before giving me info about refusal made my dad who had back surgery pick up heavy cabinets and move them around for no reason. After which smacking my cabinets against wall saying “ see no installed” and chipping paint against back wall! Advised we are aware we are waiting on you to show you how we want it. Refused to work with anything. Left house by slamming my door and scaring my toddler. Very unprofessional and will not be dealing with such rude people. A couple of bucks saved is not worth the headache. You have been warned!

I recently bought kitchen cabinets. I got pricing from the box stores and was shocked to see the same quality products for half the price from YQ. When I took delivery there was on piece of trim missing, they had it replaced within a couple days. Could not be happier with the results.

Was not happy with the customer service. I received when I walked into the door. Was very quick to put down competition and was not able to tell me a real lead time.

Amazing staff - very accommodating and attentive. Two women work in the office and one of them helped me a lot with picking the granite and scheduling everything. If you spend a certain amount they include a sink and faucet (as most places do). They came on time and I was very satisfied with their work. We have used them for all of the houses in my family/extended family.

I had the worst experience with this company! First Paul came 4 hours late to the scheduled appointment. He said that the estimate that he gave me did not include removing the sink, the old countertop or putting the sink back in. I then asked for the estimate in writing and he did not bring a pen or paper or a calculator with him. He was very rude and unprofessional and left my house without giving me an estimate in writing. I am so turned off my this company.

Excellent work, every professional, they have experienced designers, helped with my cabinets and counter top.the price is unbeatable, i couldn't find any cheaper price in Pittsburgh, i would recommend anyone who need help with your kitchen, you won't regret to choose Y&Q.