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Zephyr Thomas, Lancaster PA

Address 1340 Harrisburg Pike, Lancaster, PA
Phone (717) 399-4708
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Saturday8:00am-1:00pm
Website www.zephyrthomas.com
Categories Bathroom Remodeler, Deck Builder, Door Supplier, Patio Enclosure Supplier, Remodeler
Rating 3.8 23 reviews
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Zephyr Thomas reviews

23
Sort by: date highest rated lowest rated most helpful
Timothy
April 02, 2021 4:33 pm

Nice non shovy salespeople polite and professional looking to make improvements.they seem reasonable have seen their work in neighborhood thus choosing them.can't wait.

Sandi
March 04, 2021 12:02 pm

Great work. I had major damage from leaking windows.now all fixed n new windows.thank you so much.you guys rock.

John
November 30, 2020 4:49 pm

We had a leak in our roof around the chimney chase and called 3 roofing contractors to repair. All 3 were absolutely useless and clueless. I saw a ad for Zephyr Thomas and figured I try contractor number 4. Boy, are we glad we did. John came out and looked area the area and gave us a complete explanation what was happening. Within 2 weeks he and his two sons came back and spent the day completely repairing the roof and chimney area. It seems the roofer who installed a complete new roof 2 years ago never flashed the chimney area and did a horrible job! Of course the other contractors I had come out to check the leak over the past year were just as incompetent! Thankfully Zephyr Thomas stepped up and knew how to fix the problem correctly. We have nothing but praise for John and his sons for their workmanship and professionalism. By the way, the cost was also very reasonable and they guarantee their work. We highly recommend Zephyr Thomas!

Dolores
November 22, 2020 4:38 pm

We had our back porch I closed. It’s a 3 season room but we can actually use it year round. We had one window fail but it was very quickly repaired. Would recommend this company

Sheila
November 04, 2020 5:16 am

I've contracted with this company two different times to do window installations, repair work and vinyl installation on my almost 100 year home. Their work crews were the best. On-time, respectful and their work and clean-up was impeccable. I felt so bad for my salesman, Matt, who had to deal with Columbia's HARB board. He was persistent and really went the extra mile for me, giving up several evenings to attend meetings to get approval and the permit.

Mark
October 19, 2020 5:40 am

Matt Davies was great to work with and was always on time for each appointment for the two windows and storm door I had replaced. The first window had some manufacturing defects and was quickly replaced without any problems. The new windows and storm door are of high quality and were installed with great care by James Groff. The house has taken on a new look with the windows and door. I am highly satisfied with the craftsmanship and instillation of the door and windows. I will be using Zephyr Thomas for future projects.

David
June 16, 2019 6:34 am

We were very pleased to work with ZephyrThomas on three projects: a porch railing; new front storm door and a new back door. Matt helped us pick out the railing and doors. The office staff kept us informed by letter and phone of the process and expected install date. On the 2 days of installation, Doug and Dave did a great job in their work, cleaned up very well each day and were pleasant and friendly. WE are very happy with the work they did and the material they installed.

Angela
May 07, 2019 4:13 am

I was very leary when searching for a company to build a 3 season room, skylights and windows.this was a lot of money. A friend recommend ZT. Our team was led by Mick. They were prompt and on time each day. If they couldn't make it due to snow, we were called.not just ignored. They were non- intrusive and cleaned up after themselves. One day my greyhound escaped and Mick actually ran down the road chasing my greyhound, bringing her back safely. We couldn't be happier with the quality of the work. Everyone we worked with was professional. I would definitely recommend them, and folks, I am picky. Yes, they are a little more expensive than an Amish guy, but I know the quality of all this work will stand, and if anything does go wrong, they will stand behind their work. Thanks Brad, Renee, and Delaney the greyhound thanks Mick!

Zach
April 23, 2019 10:25 am

Brad was very thorough in going over our recent door/window replacement project, and the installation crew did excellent work, with great attention to detail. We are extremely please w/ Zephyr-Thomas and look forward to using them again on our next project.

Mary
April 20, 2019 5:55 am

Love my new windows. All the employees are wonderful. Thank you for such great service and value for my money.

Laura
April 12, 2019 2:17 am

Zephyr Thomas has been doing work on my home for years. Brad Thomas is a great guy - he and his team are a true pleasure to work with. They do fantastic, quality work (on time, and they always clean up the work area so nicely!). The outcome of the projects and the entire, start-to-finish experience with Zephyr Thomas has consistently met and exceeded my expectations - which is why they will always get my business. Highly recommend!

TheLogicmonger
March 30, 2019 7:10 pm

Brad Thomas and his team are professional, courteous, and pay attention to detail. We had our screened-in porch refurbished and are very pleased with the results. I would recommend Zephyr Thomas.

Ryan
March 27, 2019 4:33 am

After reading reviews online my wife and I decided to have Zephyr Thomas come out and provide a consultation for an existing deck on a house we just purchased. The previous owners did not make the necessary improvements to the deck in order to keep it updated and safe. We wanted to have a professional look at the current quality of the deck and make improvements within a budget. Brad came to the house, looked the deck over, and provided recommendations to extend the deck's longevity. We sat down and he was able to work close to my budget to make improvements on the existing deck. He answered all questions and provided a step-by-step of how the entire process would go, when the work would be done, and how to take care of the newer portions of the deck afterward.

A few weeks later I received a call that the deck would be worked on the following week. Zephyr Thomas worked with our municipality to obtain all permits required for the job. The office staff answered any questions I had before the deck work began and was always prompt in getting back to me or leaving a message.

When the deck was finished the Installation Professionals answered any and all questions I had and explained why they did what they did to each aspect of the deck. They had to make some on-the-day decisions, however, they explained them to me and those decisions were based on safety and the existing structure of the deck.

Brad called the next day and went through the questions I asked the Installation Professionals as well as additional questions that came up, and answered all of them. He even had one of his Installation Professional come back to the house and move up the handrail on the stairs based on my request.

Overall, I appreciate how the team at Zephyr Thomas worked to ensure my deck was done correctly so that my family and friends can enjoy a maintained, safe deck this coming Spring and Summer.

Kerry
March 21, 2019 7:43 pm

Donnie and Steve were so kind and professional. They went above and beyond in so many ways. Brad is always available and willing to help! I cannot say enough great things about this team!

Kevin
March 10, 2019 3:49 pm

I recently had to choose a contractor to replace an aging and outdated patio door. The project is now complete, and I know I made the right choice with Zephyr Thomas.
I first met with Daryel to discuss the project and he was professional and knowledgeable.
Brian and Doug were my installation professionals. These guys are true craftsman and and it's obvious they take pride in providing their customers a quality experience. I don't want to forget Renee in the office for keeping me updated on scheduling, thank you! I recommend Zephyr Thomas, and I won't hesitate to call on them for future home improvements.
K. Goodwin Berks County Pennsylvania

Mike
March 02, 2019 8:13 am

Two years ago we had Zephyr Thomas replace all of our upstairs windows and loved them so much that we had them back this year to replace all of our downstairs windows. The windows are awesome quality and we noticed the difference immediately not only in the curbside appeal but also the improved temperature and sound control from traffic outside. Matt was great to deal with coming out to our house and talking us through the process. Brian and Doug were amazing at installation and taking every detail into consideration to make the new windows work with our home. They were both super respectful and left our house absolutely clean, possibly even cleaner:) I would absolutely recommend Zephyr Thomas for replacing your home's windows!

Eleanor
March 01, 2019 12:38 am

In the last year we have worked with Brad to add to our deck, install gutter guard around the house, and this last month had a bathroom added to our basement. We were away while Mick and Derek did the construction and we are very pleased with the work they did.as we have with the other jobs done here. We would recommend this company for all work to be done on your house.

Rayme
February 28, 2019 11:19 pm

I had an excellent experience with Zephyr Thomas. Brian and Doug installed a new Provia sliding door in our home after the french doors (installed by the previous home owner) began leaking. The Provia door will cost more than doors you see at Lowe's or Home Depot but the quality is worth the additional cost. The salesman Daryel was very knowledgeable about the whole product line and explained all of the options available in the showroom. I enjoyed working with them and will definitely consider Zephyr for future projects.

Jeff
February 24, 2019 11:35 pm

The job was done when they said it would be, and customer service was a pleasure doing business with.

R K
February 24, 2019 10:02 pm

We recently worked with Zephyr Thomas to build a 3 season room. From the beginning to the completion of the job Mick, Derek and Daryel were a pleasure to work with. Their experience and professionalism was obvious. Once the job was started they continued to work until the project was completed. They paid attention to detail which is important to us. We now have a beautiful and structurally sound 3 season room which we are anxious to use.

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