BJ's Wholesale Club, Middletown RI

Trying to check out a list The online app freezes always, so i cannot place my order. I tried about 20 times in the last two days

I enjoy visiting this BJ's, the staff is friendly and polite. The location is easy to access and conveniently located.

However, they have a limited stock. Their electronics section is frequently understocked, and they lack an alcohol section.

I have no idea what is going on with this woke world ideology BJS has taken up but is there a reason when people go to use the self scan checkout you get harassed for doing so? I am sorry I am not cognitively challenged but using the radar gun on all my large and small items should not get me harassed by employees when I am paying for all them.
If BJs has a theft problem they need to start prosecuting people or if people don't purchase their items upon check out it is there problem to go back and pay for them, not MINE. In all the years this store has been opened I have never dealt with so many issues with staff as lately. I have never walked out, not once since it opened without paying for all my items from the self scan checkout using the radar gun if other people have issues purchasing their goods deal with them personally. I am capable of shopping on my own and buying with my money the things I want to have if others have a problem go talk to that person, not me.

Went to this location like I do at least 2-3 a month usually have no problems, but on Friday Dec. 3rd was different. I went in to buy my bulk products like I usually do, you know drinks body wash I’m a family of 7. I go to the lines the one with the cashiers where busy so I proceeded to self check out with my cart. As soon as I scan my card the “manager” she called her self told me to go to a cashier I told her I was all set I already started to ring my stuff. Then she gets a attitude and tells me I need to put everything on the belt after I scan never was told there before as I go with cart full everytime. Next thing I know I have 3 workers behind me watching me over my shoulder definitely not keeping the 6ft distance touching all my items. My boyfriend has severe ptsd so he was feeling very uncomfortable with everyone behind us and started to record her actions, apparently she didn’t like that so she said she was going to call the cops on us. I just had a c section a month ago so I dress in sweatpants to be comfortable I feel like I was being judged by what we where wearing and how we looked. The older lady told my boyfriend she was glad she didn’t have to go home with him, definitely Very unprofessional, and very judgmental. I will not return to this location again.

My husband and I came down to this BJs from Attleboro because this was the only store that carried the solar lights that we needed. They went above and beyond to help us but one person in particular (Edwin) did everything he could to hunt them down and then got (Will) to bring the forklift to take down what we needed. Very nice staff. Thank you.

I was just checked out by Kim at the Customer Service counter because the store was packed. She's a real superstar! While she was scanning my items she was also answering questions for someone who was on the phone and then immediately helping someone else while still managing to be in the phone assisting someone else. A lot of the employees at this location are amazing and deserve raises. They're not only helpful and friendly but they still continue to do so even with rude and entitled customers who believe they're always right.

Robin in the bakery department went above and beyond to make my son's birthday cake special. Staff is super friendly and helpful!