Citizens Supermarket Branch, Providence RI

Horrible service! I went in for notary service and this guy just talking to colleague for almost an hour totally ignoring me. No wonder this branch is closing. No customer service. What a shame!

I don't use that babe but it's always a line everybody's mad there's only one teller when she stands out front of the bank helping everybody with the

3 employees. Which one more slow. They have 3 speeds. SLOW SLOWER and SLOWEST

This branch is super slow! They seem to be very disorganized. Most of my time is spent waiting in line. And then when you finally get to a teller, you get rushed through your transactions!

Went to this branch with a account problem that required a manager.
So after a small wait I Was greeted and sat down in the office to addrthe problem. The woman who was attempting to assist me could not had acted any more as if I was a nuisance and was extremely rude with her demeanor.
Will not b using this branch for banking ever again.

So in closing. I'm sorry to had bothered you miz bank manager

CHRONIC wait times …. They clearly don’t care about people having jobs and can’t wait in line for ever! Their excuse is they are working on improving their system …. Unacceptable! Worst branch EVER…. Oh, and their rude to top it

Horrible bank holds its own checks for 3 days. My other bank allows mobile deposit and half of the funds are available. This is the second time citizens has held a check it’s ridiculous. Do not use this bank