CubeSmart Self Storage, Narragansett RI

Everyone was very polite and helpful. It was quick and easy to get the storage unit too.

I opened a storage unit for my disabled brother who has been ill in a nursing home about 3 years ago. Becca was my first contact with CubeSmart and she went above and beyond to help me get him established with his unit. I have had the pleasure of transacting payments, asking questions etc with Olga this year. I cannot sing the praises of these two women enough. Their kind attitudes, professionalism, and willingness to help are to be applauded.
The facility is clean, well maintained, and has easy yet secure access. I would recommend this location to family and friends.

This 2-Part review is CRUCIAL for anyone considering self storage. I am an EBay reseller so I have had multiple storage units over the years…and I have had storage units at this particular location for MANY YEARS…starting way before Cubsmart took it over.

The review comes in two parts. The first part is for the NARRAGANSETT CUBESMART location…and the second part is the CUBESMART CORPORATION as a whole. It will be written in two parts due to the length allowed.

So first is my review of the NARRAGANSETT CUBESMART location…which I give a solid 10 STAR review! As I said I have had storage units in this location for many years so I have experienced a lot of different employees throughout those years. Also as I said being an EBay reseller has me in an average of 10-20 stores a week so I encounter a very large number of employees on a very regular basis. So that said…I can say that the CUSTOMER SERVICE provided by the manager Becca as well as Olga on a regular basis is ABSOLUTELY OUTSTANDING! There is no place I shop or anywhere else I go that I can think of a better customer service experience than they both provide. They ALWAYS greet you by name when you come in…and they are ALWAYS are an uplifting part of my day! They have helped me on so many occasions that I could never show my thanks enough! If I was ever starting an actual retail business I would steal both of them from CubeSmart for sure! I also have to mention Karen who is no longer at this location and Margaret who fills in once in a while from another location as also providing OUTSTANDING CUSTOMER SERVICE!

Sincerely,
Erik

Thank you Olga for great customer service. I appreciate your attention to detail and wanting to be sure all my questions were answered. The storage unit is the perfect size, has good access hours and is at great location. Thank you!

Becca was super friendly and helpful as she showed us the facility and explained the rental process. I didn't even need to ask any questions, as she covered all of the bases.

Becca and Olga are great! Both were very helpful when helping me rent a storage space! Very friendly and professional!