CubeSmart Self Storage, Pawtucket RI

The responsiveness to my online reservation was almost immediate. Then when I arrived in person, I was greeted by two of the friendliest and humorous guys that I have ever had the pleasure of being served by as a customer.

Thanks fellas for the very human and caring experience.

So far, this place is worth the monthly fee. I just downsized from a 2 story condo to an apartment, so needed the extra space. I think my locker is 5x15 which sufficed. Only draw back is the units are outside.stopped by to take some things and seen mouse droppings in my in unit.

I would like to thank you Jillian for her BestEST customer service. Very helpful n trustworthy what she does for her customers!
Keep up the Amazing Work!

Very friendly, professional showed me the unit and answered any questions. I couldn’t have asked for a better experience. Manager even introduced himself.

Madison helped me transfer units - made it so easy and was so courteous and helped me out quickly. She was very knowledgeable and pleasant to interact with.

I love this place so far- I have a 10' x 10' outside unit that's easily accessible and I can just pull my car up. Also, there haven't been any crazy price increases like the indoor, temperature-controlled storage places try to pull on you once you have everything moved in.it's been a straight $95 a month with no worries and it's perfect for my storage needs- I have two 10' kayaks stored vertically, all of my tools and ramps so I can pull up and do 15 minute oil and filter changes, and shelving full of boxes and totes.

The person who assisted me and my sister was Kenny he provided me and my sister with a lot of knowledge on the storage unit and when we had questions he answered them in a friendly and professional manner he changed our stressful day into a peaceful at ease day when they say people make a difference people like Kenny is who they had in mind

I locked myself out of my unit. Went to the front desk and spoke with Indy. He really helped me out of a jam. Clearly explained the process to get back into my unit and executed it quickly. I was back in to my unit in 10 mins. He was understanding and patient. Showed true leadership. This guy deserves a promotion. Thanks Indy!

The cube was exactly as promised, I had easy access into / out of the facility, and 100% of the staff treated me w/ courtesy, professionalism, and friendliness. There was a freak incident when lightning (!) struck the building and the fire dept needed to access my cube to ensure the fire alarm system was working properly. The staff updated me promptly and my stored items were undisturbed. Kudos! Note to self for future storage: I had several boxes of books in the rear of the cube and they became musty smelling, so next time I'd store books in a climate-controlled space. Thank you, CubeSmart, for a positive experience overall!

It’s a little expensive compared to a few other places I found after getting this one. But the staff was great and the office is so clean. Good job guys.