Dunkin', Providence RI

If I could leave negative stars I would.
They served me a brick cold sandwich.
Horrible service. If you don’t like where you work leave.

I had a half a dozen reward for $3 and ordered a small frozen hot chocolate it came out to $10.2 with no receipt

Order mobile app didn’t have no espresso and only had enough cold brew for medium (not the same value of my latte) asked for everything bagel toasted got a plain.

Stopped in the morning on the way to Hasbro. The entrance is very tight with cars trying to get in/out of the lot. They have a drive thru that was crowded, but we kept moving pretty well.

What are the chances they screw up your order in 2 different dunkin in 1 day? 100%

Dunkin', 315 Broad St, Providence, RI 02907 and Dunkin', 820 Allens Ave, Providence, RI 02905

I don't know what one they're talking about. I got to DD all over, every day. They should put addresses.

Little girl wearing a bonnet to work has the nastiest attitude get another job if you don’t want to work at Dunkin: (

Wow the service is very poor you can tell no one wants to be there and it's the most offputting Dunkin I ever been to.people were getting food before me and I asked about it after waiting forever for a simple wrap and got attitude about it.it's new England though I will be happy to give my service to another coffee shop down the Street.j

So umm i know dunkin donutz isnt a glamorous job. If someone standing at the counter knowledge it doesnt take rocket scientist to make coffee. If you gonna work front counter you have to knowledge ppl standing there. If your not happy were your at then change it

I go to this dunkin often because it is on my way to work and I don’t want to go out of the way. Out of the many months I have been there, I have received maybe good service three times by a young man with piercings (who I haven’t seen in a long time). The staff is slow and almost always gets my order wrong. I will wait in line for 10-15 minutes when there are only two cars in front of me. I’ve gone inside before hoping it would be quicker only to be faced with a longer wait. When I get hash browns they are still partially frozen, they never toast my bagel and consistently get my drink wrong. Tonight I pulled up at 7: 30 and asked for a drink. They told me they couldn’t make me one because they turned all of the machines off since they are closing at 8pm. I asked for a bagel and they also let me know that all of the ovens are shut off too. I’ve worked in fast food for years and even at a dunkin before and this was never something we were allowed to do. Ten minutes? Yes. 30? No. I don’t know if maybe this place is understaffed, but realistically they’re only in business because they’re a chain. The employees have always been very kind to me here but they seem stressed. In conclusion- if you’re running late and want something edible, don’t come here.

I walked in saw 3 female workers and none of them came towards me to ask anything. They were all at the drive thru window. I had to call out "excuse me" a couple of times and they act like they were busy when the drive thru had no cars. Shame. I just walked out.

If I could put zero stars, I would! This has to be the worst Dunkin ever! I placed a mobile order for drive up. It literally took 22 minutes in line and there were only 2 cars in front of me. Maybe something happened, I'll give them the benefit of the doubt. Yeah right! When I finally got to the window, I could see why everything was taking so long! There were 3 girls total working. 1 at the window and the other 2 we're screwing around inside, obviously not working. They tried to give me the wrong order, didn't have my whole order ready (which was placed about 30 minutes ago at this point) and my coffee was wrong. So my whole lunch break was wasted sitting in that short/long line! I'm so mad because I can't even fix my coffee to try and drink it, it's that off! Never again! The tip I had waiting to give to them went straight back into my pocket! Horrible horrible horrible!

Went to Dunkin Donuts on Broad StreetThey messed up my order five times Saying I didn't order it when I did and show them the Receipt coffee bad.needs new Management to slow and they make the food bad. Not good at all.

THE WORST DUNKIN DONUTS IN PROVIDENCE FACTS! POOR SERVICE THE EMPLOYEES DONT TAKE THEIR JOB SERIOUS! THAT LOCATION JUST HIRE ANY OLD BODY STRAIGHT GHETTO!

This place is terrible and disgusting, watch out one of the staff had a open finger cut and blood was spread all over the coffee, mind you she was still taking order like that