Extra Space Storage, Johnston RI

Have rented several units from the Plainfield Pike, Johnston location and Alex has always been wonderful to work with!

Extremely helpful and friendly representative (Alex)! Premises seemed secure and clean. Thanks!

Alex was very professional and helpful, I recommend extra storage space to anyone looking for storage units.

Watch your account especially if you have automatic payments. They will increase your payments. Claim they mailed a letter but will email everything else. I signed up for a unit for $275 in December. May went up to $355. They do promotions to get you in and increase it once you are there. Go to the Atwood Ave location instead. I had a storage there for 4 years and never got one increase.

Alex the store manager was AMAZING! He made the process of renting a unit super easy and fast. He explained all the terms of the contract and answered all my questions with patience and kindness. The storage location on Johnston RI was clean, well lit and had multiple security features that I appreciated. Alex was really the deciding factor about choosing this location. He was fantastic and provided top notch customer service. I highly recommend talking to Alex before looking at other storage locations in the Providence RI area. Thanks for everything!

Went in to inquire about renting a storage space. Alex was so helpful, I would highly recommend. Price was reasonable, facility was clean and well maintained.

I should’ve known the experience would be terrible from the gate, literally! The gate is broken so no need for a code to enter. You may access 24/7 along with others! Also, they will not explain where your unit is located so ASK is it on a third level before purchasing because when calling they will not do a courtesy by giving you the online rate without paying additional fees twice the original amount. I would not recommend this storage facility, take a trip for yourself! After leaving the review I received a message that my issue was with the broken gate and that was far fetched. I hope they at lease take care of that since they misunderstood my concerns.

After checking into my walk in unit I decided I wanted to switch to a drive up unit. No worries

Great service. Alex at 1815 Plainfield Pike location was SO helpful, can’t recommend this location enough.

Got the unit through the phone but had to finish purchasing in person because of technical issues, but everyone was nice, professional and quick. The manager on-site was very nice.

Nice, clean, affordable,
Convenient location on an off 295,
Great management, one manger to avoid confusion.

They are all about service, lost my keys and they took 2 minutes to get me access and a new key. Wow. Great job guys, I appreciate you.

The service was great efficient and friendly. Alex was super helpful in accommodating so i would be able to get use of my storage unit without further delays. Very happy with the service

Alex lemons at your Johnston location was wonderful to work with from start to finish! Always answered every question and a great asset to your company.

Everybody was very helpful while they were assistingme me to secure space. It was a pleasure to work with Alex.

Hi Alex, I’m a repeat customer and as always very satisfied friendly service and very helpful. I will recommend to friends and family to Extra Space Storage. Thanks