G & R Appliance, Pascoag RI

You are going to spend at least 185.00 between the evaluation and the return in labor alone. They don't stock parts so except two visits. The gentleman that came to the house was knowledgeable and found the issue quickly. But no parts so a return trip would have been necessary. I asked if they could get me a quote ASAP as Lowe's had a sale that ended that day. Never got the quote so bought a new range. Lesson learned. Unless it's an easy fix don't waste the money IMHO. 4 stars cause Joe was great.

G and R went above and beyond with us for customer service. It took several visits to figure out what was wrong with our washing machine, including some trial and error. When they discovered the first solution did not work, they refunded the labor charges and applied the parts expense to the new part, without us even asking. We've used them before for repairs and had no problems. So to know that if a problem does crop up, they'll take full responsibility for it, both financially and taking the time to get it fixed, was very reassuring. We look forward to working with them in the future.