LA Fitness, Cranston RI

You need to replace old and broken machines. I am starting to regret switching my other gym for this one.

Very busy, they charged me registration fees without telling me at the beginning, they telling you we have a boxing room but the room is always booked for dancing class and you can’t use it, oh and they are charging you on cancellation too. I wouldn’t recommend it to any one!

Very nice gym and very nice employees especially the one at the front desk, greeted me as soon as I walked and was super friendly definitely would recommend this gym!

The employees are the worst in the universe, irresponsible to the maximum, please DO NOT come to this GYM

Canceled our memberships here after dealing with the dirtiest gym in the state for months. Rebranding as LA Fitness again doesn't magically fix the filth of the place. Weights everywhere, paper towels everywhere, the least sanitary place I've ever seen. It literally smells in spots. Absolutely chaotic and disgusting.

Garden Cities La Fitness is so nice and highly recommended, very nice staff workers and thanks for Tyre’s kindness and well explanation on the gym i will be visiting SOON!

I tried this gym for a few months. The first problem was how unorganized the weights were, dumbells everywhere, plates left on machines, and littered across floors. It was hard to find working sanitizer and spray to wipe down equipment. I drew the line and canceled my membership when I went to shower after a workout, and sauna session. Immediately stepping into the shower I noticed an almost sewage type smell. Upon further evaluation I noticed how dirty the walls and grout was, i then put my glasses on to see better only to find out I was showering with a disgusting amount of drain flies. It was the most disgusting experience I've had at any gym ever, I've been working out for 20 years. Needless to say, you can skip this place.

I live in the area. Man do i love this club. Never over crowded (as some other local gyms are). Good customer service.great price for what they offer

Hands down best gym in the area. So much variety here and the staff do a great job keeping the gym clean and they’re always very friendly. Ask for the general manager Nick, he genuinely cares about his members and it shows. Highly recommend!

Best gym I have been to in a long time! Amazing staff especially the GM Nick he’s one of a kind! Plus the front desk staff are super friendly and helpful, Night Shift closer Kevin is super responsible and makes sure the gym is running smoothly!

LA Fitness is a good place to exercise and join, they have a good customer service and a lot of good machines and some others need some maintenance but it is good overall. I personally didn't get into the swimming pool or jacuzzi area it looks good.
Overall I recommend

Great facility, always kept clean and the staff is super friendly. Meals and shakes also all in one place!

Teetering on 3.5 stars. May update. Place is huge and they have something for everyone. I would agree with others that place is not particularly new or clean. Staff are friendly although signing up is kinda like buying a used car. Great selection of activities, basketball is huge for most of us who hate doing cardio. They have a smoothie bar and an exceptional cross-fit / HIT section with bosu, balls, plyo blocks, ropes, tires, sled, etc!

If They had a negative zero, I would have chosen that! I joined when it was LA Fitness, it was okay, kind of dirty, but now that it is ESPORTA, it is beyond disgusting! I never see anyone cleaning the machines, especially the cardio ones! I thought I would give them a chance, so I asked the manger one day “are you going to clean the machines upstairs? ” His response was “clean? ” I knew I was in trouble! I then called headquarters and the woman sounded very concerned and was going to get right on it by “emailing the manager about my complaint! ” So, a month later, nothing has changed, still disgusting, so I canceled my membership! You get what you pay for $9.99/month!
Very disappointed because it was very close to my home!

Ever since this turned into esporta fitness the place has gone down. Machines are poorly maintained, everything is unorganized and the place is like a zip during certain hours of the day.

Great location and great facility…customer service is awesome. Very attentive, but they definitely need to keep up with the dumbbell’s section! Is always a mess and having the benches so close to the dumbbell’s it creates unnecessary traffic. Is sucks to interrupt a set because people are walking so close to the bench. Same with the cables! Some machines are broken so I have to bring my own tools. I bring some of my clients here but I’m definitely thinking in looking for other options. Maybe trying to open up the space between machines is an option and enforce “rack your dumbbell’s back” policy. Another thing that I noticed…dirty tissues everywhere! SMH. I haven’t yet seen any maintenance personal in the facilities. Last time there was even vomit in the bathroom for some time.
My tips for the management is:
1. Maintenance has to become a priority
2. Open up the space! Is too crowded.
3. Enforce “rack dumbbell’s policy”
4. Fix or replace broken equipment

This club is terrible- equipment broken and weights no longer marked. It is in need of some major updates.

One of the messiest gyms I've been to. The weights are never racked, Instead they are all over the gym. The equipments are always broken and there is trash all over the place. Not worth it.c

Extremely poorly managed, dirty, pool is always breaking down and needing to be repaired, shower cleaner is left in the shower by the pool, people mistaken it for a soap pump and use it, no staff accountability, and long-time members are still subject to the old rates