M G Motors, Johnston RI

These guys were awesome I went to get a issue looked at they showed me what it was. I asked how much they gave me price. I said ok can you do it next Friday they said we can do it now.

Very unhelpful. Not willing to work with me. Hopefully they sit on their used cars for a while. I looked at two seperate cars. When I asked about a warranty. The was none. I also asked about price and was td there was no room to move due to the price of used cars and lack of inventory. I think before the owner puts anyon blast here he should actually know what the details are. I didn't respnd to an email I never received. I drove down there instead to have a look at the car with my own eyes. I wish I had kept the card I was given so I could call this guy out by name!

They had a car close to exactly what we were looking for. The price was a bit more than we wanted to pay, but it always is, right! There were a couple of minor things that were noticed on the test drive that were taken care of before we picked the car up the next day. Excellent walk through on the paperwork.
Father and son business. Dad sold us the car and his son put all the paperwork together.
Third party mechanic went all through the car and was very impressed.

Overall great experience. David and Marc helped me through the whole process from beginning to end and answered all my questions in between. I felt like I’d known them for years and nothing fake. I did not feel pressured or persuaded. I bought a 2010 Dodge Ram low mileage, in excellent condition. Perfect addition to my fleet. It was one of the most pleasant and easy truck purchases in my 25 years of buying trucks for my business. I will definitely be doing more business with M. G. Motors.

Poor customer service from the owner. A lot of mis communication. Very impatient when it comes to him selling a vehicle. Kind of glad I didn't get the vehicle because it makes me wonder how honest or dishonest he actually is with people.

My whole family has come to Marc and Dave for 30 years. Tires, brakes, repairs, used cars - we are never rushed and always trust what we hear.

A+ all the way around. I got an awesome car for a great price. Dave and Marc were wonderful to work with. Made buying a used car easy. Thanks guys for a great experience.

I would definitely recommend M. G. Motors. Not only did we get a great deal, Marc and David were very easy to work with and made the process simple and fast.

Bort a 2008 saturn very happy car runs great mark took care all paper work great auto dealer

Not a great experience. Gave me the classic runaround of “yep that car won’t be here long” and “I got a bunch of people coming to look at it tonight”…. And, he said the oil had been changed on the car I was looking at even though it was definitely used oil when I checked it… wish the car salesman was actually looking out for the buyer once in awhile.

This is the lowest possible star I could give them. I would not recommend that anyone ever buy a vehicle from these con artist I purchased a used vehicle from here this summer only to find out its a lemon. The ownerLied about any question I had asked him about this vehicle. And of course after I paid for it come to find out there were radiator problems there were brake problems there were other problems but the owner kept saying that there's nothing wrong with the vehicle. He Lied about every question that I asked him a lesson well learned no more used car lot's ever

Yeah.definitely not buying from someone that responds to inquiries like this. The "entire ad" was not what appears on the AutoList website that I saw responded to a listing of his on.

Bought a $10,000 car here in September of 2020 that was supposed to be gently used and in good condition. A month in a half later the engine failed. Towed it to the mechanic and found out there was a bad part that totaled the engine. Also learned all 4 tires were dry rotted, inside bulbs needed to be replaced, and sun roof was leaking. MG motors took 0 responsibility, nor did they apologize for there lack of proper inspection. Warranty company associated with MG motors was awful. They did not show up for inspection on agreed date, took forever, and when they finally showed they spent three hours taking pictures. They tried to doc $100 to come a second time even though our mechanic held the failed part in his hand while it was being documented. Warranty company only agreed to cover $967 for failed part. They wouldn't take responsibility for the engine damage caused by said part. SIX MONTHS, about $6,000 dollars, 4 DMV trips, and multiple phone calls later we have our car back. We've had 6 months of one car to get two people to separate jobs, as well as to clinical (school). Unless you know what your looking at and want a car solely for its (possibly broken) parts.do not buy from here. If you do, don't be surprised when a budgeted 10,000 dollar car turns into a 16,000 dollar car that you cant drive for half a year.

When the owner told me 2 monitors were not ready (these are monitors the ecu uses to verify whether the emissions portion of an inspection pass/fail) I knew something was up.

There were 2 problems with the car, both of which could be major.

The first was a massive oil leak. They told me they had just done an oil change, by the time I got home from their shop the car was down a quart of oil and the dash was instructing me to add 1 quart. At first I thought it was the gasket located between the block and alternator bracket. This also houses the oil filter and oil pressure sensor. Luckily after buying the gasket and starting the work I found the sensor itself was bad. Easy fix. The plastic portion of the censor had become loose and oil was pumping out through it.

The second issue is the ecu is displaying code p0299. This code is for the turbo. Low boost. This can be many things, although oil in the tubing for the intercooler is making me believe it is a bad seal inside the turbo, which cannot really be fixed. A new turbo which cost roughly $1000 will be the proper fix. Although I am still investigating.

For a person to tell me they have been in business 52 years, it would seem as though some cannot learn ethics. What upsets me about the situation is they manually cleared the codes stored on the ecu, drove the car just enough for the ecu to store enough history to get it to pass the inspection. This is something premeditated and done to hide an issue. I know in my line of work that would be illegal. In RI, car dealers have a very wide gray area. Unfortunately you can see these monitors prior to sending the report to the state. So they would deny it and we would run in circles and it would end up costing me more in loss of work and attorneys fees to have them fix it.

If you go here to purchase a vehicle, take someone who knows their stuff and/or take it to your mechanic to have them check it.

In the end I got a car I wanted. I will have to put money into it, but overall it is a solid car.

To be fair I will say that I didn’t bother contacting them about these issues, with the type of issues at hand I was certain they would either ignore the request or start with the excuses. What I did was rip off their shops sticker from my trunk lid. I wont advertise for a shop that hides problems and knowingly spoofs the inspection process. They should have it suspended at the very least for that nonsense.

Horrible customer service from the father and son (owners). Not sure who was worse honestly! Very unprofessional, will not be returning. Be forewarned, take your business elsewhere!

I found the car buying experience at MG Motors outstanding. Many vehicles to choose from. In fact, the person took me car shopping, is returning to purchase their next vehicle at MG Motors. I am glad i took a chance, and did not heed to any negative reviews. I got the automobile I wanted at an incredible price. Thanks guys.