Napolitano's Brooklyn Pizza, Cranston RI
Address | 100 East St, Cranston, RI | ||||||||||||||
Phone | (401) 383-7722 | ||||||||||||||
Hours |
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Website | napolitanosbrooklynpizza.com | ||||||||||||||
Categories | Restaurant | ||||||||||||||
Rating | 4 9 reviews | ||||||||||||||
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Napolitano's Brooklyn Pizza reviews
9 Not impressed. Wife and I got pizza to go twice from here, since she likes thin crust pizza. Apparently, they don't know what 'extra cheese' means, because there wasn't much cheese, or sauce, for that matter. Crust is okay, but not crispy, like some thin-crust pizzas I've had.
Worst part, though, is their pizzas are very expensive, and definitely not worth what they're charging. They taste okay, but sorta light on the toppings, and not very filling.
They're located in a strip mall, with limited parking, and don't stay open very late, which is odd for a pizza place. I'm all set.
Their menu came in the mail and decided to try them for the first time that night. Italian grinder was great, one of the best I've had! (toasted a little more and it would have been perfect!) Meatball grinder was delicious!
Pizza was delicious! (other than my sister's choice in toppings, LOL)
Only disappointing thing was the pricing, and then the "excuse" given when we called to tell them we were overcharged by almost $10 for the pizza.
We ordered the veggie light which says it come with 5 toppings. My sister picked the 5.
When they delivered and she looked at the bill she noticed they charged her for their Veggie Light and then ADDED $$$ for EACH topping!
When she ordered it she was asked what 5 toppings.
When she called to mention the overcharge, she was told that they charge that price then ADD for each topping, which make NO sense, and makes for a ridiculously overpriced pizza.
The woman proceeded to tell my sister that it is "the CHEFS CHOICE" of 5 toppings.of you pick your own you pay for them.
Again, instead of admitting an error, making up something as insane as "you order the pizza and the chef will put on the 5 toppings you are allergic to, without telling you".
Yeah, insane excuse. Unfortunately I would guarantee that is NOT the answer the owners would support, especially since they could see it was our first time ordering and we order out at least 3 nights a week.
Other than this unfortunate poor customer experience, they would have gotten 5 stars!
Even if they acknowledged the error and addressed it correctly, they would have gotton 5 stars as we ALL make mistakes, it is all in how we own them and address them.
My cheese pizza was way too salty. I dont know if it was a 1 time mistake but the saltiest pizza i ever had. Also, the onion rings tasted like the minced onion rings with breadcrumbs like burger King has there was no whole onion that pulls out of the batter the menu says homemade. I wouldn't have ordered them if I knew.
I'm a born and bred New Yorker and this place is legit! Totally reminds me of growing up in New York City and grabbing a slice at the corner shop.
Amazing Sicilian pie! So fresh, crispy and pillowy…Having relocated from NYC, it’s nice to know we have a place like this so close by in Cranston.
Such a great place! Amazing, inclusive staff. We ate in the lounge at the Providence location. Will definitely be back! Delicious food and atmosphere. The pizza is amazing and so are the garlic knots.
Definitely rapid for takeout. Wonderful service and the food was decent. In my opinion, it was a little pricey but definitely worth a shot. Pizza was great and the staff was friendly and really helpful. If it wasn’t for the price (as it is a takeout place) would have given 5 stars for sure.
Not a sit down place. Garlic Fries are ridiculous! I suggest you just eat them fast. Quick service and value for the money! DEFINITELY will visit again.
Really good! Had become one of my favorite pizza spots! Pay attention to detail and are consistent!