National Refrigeration Inc.

The service rep was prompt and professional. I have used National Refrigeration several times in the past and they will continue to get my service. Very satisfied!

Sam was very polite and helpful. He went about the work seriously and in a timely fashion. We would be happy to have him return for future maintenance work.

Sam was friendly, professional and thorough! He was great! We have been using National Refrigeration for over 20 years and have always been impressed with their service!

Excellent service, prompt response to request for a quote to replace my AC condenser. Good price, prompt, professional installation. Would recommend.

Excellent! Technicians were knowledgeable and courteous! Showed up in time frame. Office scheduler also very helpful and friendly!

Spring checkup of AC. Jarrod was professional. Very friendly and I will 100% continue to use this service! Thank you

We put a bid out to 3 companies. We felt National’s bid was fair. They are endorced by Carrier and we had the upmost confidence in the advice of their rep, Bryan Kelly. The install was a tough one but their team was patient, determined and professional. Now our furnace purrs like a kitten and puts out more heat than ever before. It was a huge investment for a couple in their 70’s but we’re happy we went ahead with it.

Rito was very knowledgable & personable. He patiently answered all our questions & offered advice.

They designed and installed a traditional A/C system in the attic of my garrison style house. Ductwork was dropped through the closets to place vents on both the first and second floors. The work was done meticulously so as to minimize the amount of storage space taken up in both the attic and the closets. All aspects of this job were done with great care for our satisfaction. I highly recommend National Refrigeration!

I was told my tech would be there at 7 am. He showed up right at 7. He explained what he was going to do and said he'd be a couple of hours. And sure enough that what it was.

Justin was prompt and very professional, we have used this company since 2017 and will continue to have them perform our annual split a/c system cleaning and tune up.

I normally do not post. I don't have much confidence in social media, however for National Refrigeration I will make an exception.

Summary: I will be a customer for life at National Refrigeration. They did an outstanding job replacing my HVAC. Furnace, Evaporator and AC Condenser unit.

My HVAC was original equipment from when the home was constructed, 1998. I requested three quotes, two from very large firms in the State of RI. National I had to find on my own through the Carrier website which listed them as a certified installer.

I was floored to see the price difference between the two very large first (who advertise locally on TV) and National. Nation was 2/3 the cost of the other two and proposed to complete the job in 1 day versus two for the other two firms.

I did further research into Nation and found they had outstanding credentials including a 4.78/5.00 stars on BBB. Their reviews are 4.9 (again as of writing this feedback).

I agreed to give them the work.

The day of installation, the team Jeremy/Manny/Jon/Zack showed up to perform the work. They were ON TIME. They were considerate of our home, wore shoe coverings and used drop cloths. And most importantly, they were professional.

They did an excellent job and completed it in one day as proposed. No surprises because they had told me during the estimate of what could possibly be challenging and why and what they did to mitigate the risk. The key for me was R22 versus R410A. They checked the diameter of the existing pipe and stated there should not be an issue with the change in PSI from one refrigerant to the other. The day of installation they validated that as well.

They tested heating and air conditioning and explained all the work that had been performed plus a minor electrical change (at no additional cost).

The team worked hard and most importantly looked like they had fun, which was a pleasant thing to see, cheers to Jeremy on his leadership.

Thank you National! If this is how you treat your customers then you have a customer for life.

Aditya

Justin did an outstanding job servicing my furnace. I've always been happy with National Refrigeration's service and am very glad I've maintained my service contract with them.

I was very impressed by the work that Phil and Ryan did in replacing cracked cast iron pipe in my home. Phil’s diagnosis was absolutely correct. The replacement work was conducted effectively and quickly with a minimum of disruption. Phil kept me informed throughout the process. I am very happy with the results! Highly recommend.

We had a nighttime burner emergency and they called right away with instructions. They put me on the schedule the next morning and fixed the problem. I have always been satisfied with their work on heating and ac over the past ten or more years.

The motor on my heating system needed to be replaced. They responded with professionalism and got the best job done!

Jeremy N, John, Manny, and the entire team (I lost the card with their names) provided an excellent installation of our new equipment. They answered all questions with patience and expertise in understandable terms. The entire process from Brian K's initial visit and evaluation and estimate was extremely positive!