Public Storage, Cranston RI

Chastity went above and beyond with swift and efficiet customer service.leaving me confortable and confident

Chastity gave the best customer service and made me very comfortable storing with public storage. I would give ten plus stars if I could.

Chasty has been my assistant manager today, I am very satisfied with her job. She did a very good job assisting me.

Chastity and Stephan were professional, friendly and knowledgeable. They went above and beyond to ensure we were happy with our rental and the overall experience. Competitive rates, friendly staff, super easy online rental. Overall I would come here again and would recommend to friends and family.

Had a great experience with stephon and chastity with my first storage unit. Very professional and respectful.

Chastity and Zach were amazing! They were helpful, informative, and made the process of renting a unit super-easy!

While I can’t say first hand what the customer service is like, as I wasn’t the one who opened my storage account or has yet to have gotten the dolly from the office. I can say the wait to return a dolly or to grab one because the “Manager will return by” is outrages. I got here at 1: 09pm and had to wait till 1: 35pm to get a dolly. Tried to return that same dolly at 1: 58 to have to wait “For the manager to return” at 2: 15? !? !? How many breaks do you get? And is there one employee working at a time that if they have to use the restroom they have to close? Because if so that’s a very big inconvenience for the person who has to pause their plans to wait & for the employee who can’t relax while using the restroom.

Correction: Found our she was locking storage units, in that case why is she working by herself and having to do that & the front office? !

Christine and Chastity where extremely helpful, and kind. They went out of their way to get us what we needed. Thank you Ladies.

Do not use this self storage company. They are extremely expensive, they will tell you that their rates are competitive to others in the area but that's a crack of N. S

My service here was absolutely wonderful from first conversation to signing up for my unit. Courtesy professionalism and knowledge. Wonderful wonderful service!

Zack and chasity were awesome help! They were kind and very funny I would recommend this beautiful place!

Very nice place. Clean, well lit and clean units. The staff is very helpful. Chastity will walk you through the entire rental process. She goes above and beyond.

Your staff know their business & fulfilled our expanding needs with such knowledge that has helped us over the past 5 years, thank you so much.

Christine and Chastity have been more than helpful and stayed after hours to assist when I was so exhausted from cleaning out a friend storage space! Thanks ladies.your the best!

Great service from chastity took me throw a complete tour of place showed me everything i needed to know good customer service

Charstity and Christine are so profesional and so friendly, they make both made sure I understood and explained everything to me. I really recommend this place specially these two ladies. Great communication and awesome customer service. Thank you so much for making my day and my experience so much easier.

Rented a unit with Chastity today. She was extremely helpful and patient with me as I had a lot of questions. She made my rental experience easy. Happy to be a public storage customer.

Janiecc welcomed and assisted me immediately when I walked in the door. Super friendly and efficient with time. I was able to move in and head out of the door in a short period of time. Great customer service! Highly recommended.

Great service! Janieca (hopefully I spelled her name correct) was amazing, she made some great suggestions. Knew what type of space I should get. Explained the whole process which was very easy for me to understand. Lastly, she had such a positive attitude that made me feel comfortable. Thank you, so much!

Nice place and fair price for storage facility. Staff was nice and cooperative and you will definitely get the storage unit as per your requirements. It was my first time to use this facility and I am satisfied with overall experience from choosing the unit to all the paper work and payment. Thanks!