Shell, East Greenwich RI

I'm not one to leave negative reviews anywhere, but I just had the worst experience. I've never come across a more miserable and just flat-out mean employee before, anywhere.
My credit card wasn't working so I went in to pay and tell the girl it wasn't working (nicely) and she said "Well yea obviously, I just had to reset the pumps. " I said Oh Ok because it said pump is closed and she said "Like I just said, I had to reset it. " I asked so am I good to pay on the pump now? She said "Uh, YEA, if you WANT to. " I couldn't believe her attitude, I stood there for a few seconds wondering why I was being talked to like that. ZERO respect. I just said have a great day and left. I'll never go back there again.

I come here every morning the newer younger girl not lady that works there is horrible. The lights are never on thinking it’s closed when you walk in and ask if they are open she rudely says it’s too early for lights. Then I said what’s today power ball or mega millions? She replied I don’t know I just got here. Her attitude is horrendous I don’t know how she was hired or how she keeps the job. If you don’t like your job don’t work there! Asked her for a bag of ice and she says your gonna have to wait a minute because she had to finish her text. You need a new employee this little girl will cost you dearly every time I’ve been in there for 6 months her attitude gets worse by the day

They have a new employee who was working today who was very very rude. I have been coming to this gas station for over two years on the regular. The other lady who work there are a dream but this new employee is awful.not quite sure who hired her but my roommate also informed me that she has had several negative experiences since she has been hired. Very disappointing. The new employee not only gave me a hard time about using a passport as a legal form of identification and badgered me on having an ID she has to be able to scan (which you can in fact scan a passport and I had to show her the barcode) but she proceeded to give me a hard time about my legal service dog who then alerted me my blood pressure was raising. It almost felt like she was on a power trip trying.very negative experience. I actually refused to get gas on my way to work and I own a large pickup truck and fill my tank. Sadly I can see this employee costing this business some regular customers.

I find this gas station to be a great place to go for your gas and numbers