Staples, Westerly RI

Tried faxing 12 pages…. First 2 fax machines didn’t work so we have to use the front desk. We get the fax receipt and it’s not clear if the fax was successful. $30 for the fax…$2.10 per page! Highway robbery. I call the manager and he was useless, insisting pricing was posted but the employee before said it wasn’t.

The worst store.

Can't believe I got my money back in the 25 years of shopping and knowing difficulty of getting your money back at Staples, after two weeks post electronic purchase. New to me, in a good way!

This place is the absolute worst. I will take my business to Office Max. I spend so much at staples and with horrible cashiers (Lucas) who can’t count back change, never give you your rewards, let alone a receipt and just all around zero people skills and management is just as bad.
Today was my last straw with this Westerly store. Hope corporate reads this since they Purposely don’t give you a receipt for this reason!

Came in looking for a safe but don't carry in store. So started to browse. Was asked twice if needed help. Lots of stuff to choose from and love looking at the clearance section. Usually find something to stock up on in that section. Very much stocked and clean. Great customer service. No complaints

Got refused service (rudely) for not wearing a mask because I have a serious medical condition that I was born with and have no control over. Its worsened using the mask as a healthcare worker where I ended up in the hospital. They were still saying disrespectful things as I left as well. Will be contacting the ADA and filling suit!

AMAZING CUSTOMER SERVICE, EXTENDED SERVICES PROVIDED PERSONALLY BY MANAGER CRAIG HANFORD. THANK YOU SIR FOR HELPING. 10 STARS**********

Waited 45 min to get help in this store, finally got to talk to someone and was told that they where going on lunch and I would have to wait for someone else.

Rude, I went to print get letters printed, I wanted to use cotton paper that I bought from staples and normally it is really easy. You just ask them to load the paper and print from the code. This time however the lady that was running the print section had a real attitude problem. Everything was a problem, from using the paper to the print me code. She took forever to print, combative off the bat and I think she over charged me. The printer also ate 2 sheets, which is fine but then she charged for using regular a paper. This is the last time I go to staples to print something.