United States Postal Service, Pawtucket RI

This is the worst business of any kind I’ve ever dealt with. I do everything I can, calling multiple times the day before, the day of, the day after. I call constantly and somehow they find away to avoid me, not deliver the package and return it to the sender. I even went to the PO right away when I got the message to pick it up at the location. Impossible

The customer service is top notch, the associates are all very nice. But the way the mail system is set up and runs to begin with amazes me they get any packages delivered at all.

Submitted a COA, all my mail is being returned back to sender rather than the PO BOX I opened at this office

This is the third time I’ve gotten a notice about a package not being delivered because there is no recipient to receive the package. Meanwhile, I never heard a ring at the doorbell or a knock at my door. As a result I have to try to find a way to get my package from the Pawtucket building when I work 8-5.

Great customer service & made me smile today with their reindeer decoration & tree!

This is a very old building. While it does have a handicap ramp for wheelchair users the doors are not automatic. I stopped to assist an elderly woman who was having difficulty holding the door open so she could exit while using a walker. It's usually busy enough that your chances of getting help from other patrons are good but it would be nice to have better accommodation for disabled folks.

Every once in a while I will come to this post office because its closest to where I reside. I'm quickly reminded why I dont come here. It takes them about 10-15 min per customer. Its painful to watch. I was third in line and waited 24 min to get waited on. We're not splitting atoms here folks.good lord. I'll spend the extra time driving to the Downtown to office. Never anyone in line and the reps that have Trainee on their name tag get uou out of the post in a quarter of the time.