Urban Fellow Barber Shop, Providence RI

I was a customer since June 2022, going there every 4 weeks.
Last week I had one of those crazy days and I realized I missed my appointment in the evening past 10pm, that night.
Next day I called and rescheduled. I was charged for the missing appointment. When I called and inquired I was told I would have to pay again in the next visit. When I stated that I had been a customer for 8 months and if I was going to be charged again I would cancel my re-scheduled appointment and they will loose a customer I got an "Ok, I will cancel your appointment for Wednesday". I have missed doctors appointments and never was charged even when their policies state there will be a fee for failing to show up to an appointment, which make sense, but I don't make appointments just to not show up after.
Greed is bad business. Certainly whoever picked up the phone didn't care if they loose a customer over $35. No so smart move.
Bri is great and I will surely miss her.

Unfortunately, the prices are quite high and making an appointment online can be burdensome due to lack of availability.

Great comfortable environment. Bri is wonderful and very personable. Always great with conversation and even better with the hair cuts. Definitely would recommend to anybody looking for a new barber

New to the area, I was really impressed by the cleanliness, the environment, the barbers are all on point and was offered bottled water while I waited for my appt (I was early). Lauren did a really great job with my fade, couldn't ask for more. She knocked it out of the ball park.

Honestly the best looking barber shop I’ve ever been, it was super clean and my barber Lauren was amazing. She was on time, super nice, and gave me my best haircut ever!

Went to Urban Fellow Barber’s for the first time and had Lauren C.cut my hair. Lauren is great! I will definitely be returning.

Great haircut! My barber took her time and worked with me to make sure I got the cut I wanted. Will return

I have been bringing my boys here for years. The staff is so friendly and professional. We see Chris and he is amazing and my kids look forward to seeing him.

Best barber I've ever found traveling to multiple states. I highly recommend getting ur do done here

This was my first time going to Urban Fellow. It was a really nice experience, as everyone I encountered was very friendly and professional. The shop itself was very clean. As a female getting a traditionally "men's" cut, it was really important to me that I felt comfortable and they were great! My barber Seth made sure I got exactly what I wanted, and checked in every step of the way. He also gave me good advice about how to maintain my hair. Very happy with my experience and my super fresh cut, awesome job!

My barber didn't even show me my hair before throwing in hair clay, ending the cut without asking if it was acceptable. It's about 3/4" too long on the top, which caused the styling to collapse in under an hour. I've received a decent cut from them once before this, so I'll leave it at 2 stars, but this cut was a complete waste of time and money.

The best barber shop I'll ever go to. Great haircuts with a little of that old time gentleman's barbershop feel

I had lauren and she killed it.came in looking like a muppet, walked out w the best cut i’ve had in quite some time.floating (falling) plant fixtures are a great touch too:)

The shop is beautiful, upscale, and trendy. The barbers all have great energy, and they really seem to enjoy their craft. The atmosphere was friendly, with good conversation in every chair. The haircuts I saw during my visit were all top-notch. My barber asked me questions, made suggestions, and delivered an amazing product. The fade is seamless, and the style is impeccable. I have found my new regular barber shop.

I had a great experience as a first time customer! The online reservation app was seamless. My barber was friendly and gave me a great haircut. I plan on being a regular.

Outstanding customer service and quality. Used to go UF at their original location and Warwick but when they moved downtown it was definitely worth checking out the new location. The barbers are great and talented at what they do. It's a relaxed atmosphere. Pricing is competitive.

Seth is a master at his craft. The ship is always clean. Friendly staff to greet you with a bottle of ice cold water. Its always nice to find a shop where you can take your children and know there will no risk of vulgarity.