Washington Trust, Cranston RI

My family has been coming to this bank for years but I've never had poor service like I did today. This long bearded teller didn't so much as greet me with "good afternoon" or even a "hello". Although I came in to make a deposit, I also asked him if he could break a $100 bill. He literally slapped his hand on the counter as he snatched the bill. As he handed me the deposit receipt he mumbled something I couldn't make out. Next time I'll use the drive-through.

I apply for a refinance I texted at least twice a week with no reply just needed to know about the situation and sometimes I got a text just saying hi after that a few weeks went by I texted again no answer. Five months later I asked for my information just to be told that they lost it. Anyone is looking to refinance bank of America across from those people help me in 5 days was done and now just waiting to be all done with 2.125 % interest

Horrible service- lobby is still closed due to virus, ATM inside not working, impossible to set up an appointment, to withdraw larger sum they send you out to drive thru to stand on foot in a car line!