1431 A/C & Heating, Round Rock TX

Less than 2 years old central heating system stopped heating. I searched for reliable and reasonable technician. Called about 8-10 different places and finally decided to schedule time with Mike based on stellar reviews. He quoted most reasonable diagnosis cost.

He was right on time, and within 15 minutes was able to detect the problem and fix it. He took his time to explain the issue and I could tell that he knows the AC & heating systems inside out.

He's very friendly and pleasant and you can just feel that he's an honest and upfront man. I highly recommend him and I would definitely call him for all AC & heating matters in future.

[Updated]: I am updating the review based on the further experience. In less than 2 weeks after the repairs, the heater stopped working. My tenant followed the steps Mike had told but no fix. I called him multiple times. He finally responded on Dec 18th and went for repairs the next day. He called after the trip that he had thought about the problem quite a bit and only thing he could figure out was that the pipe for the gas flow was too restricted. He claimed that he widened the restricted pipe with the screw driver and now that should fix the problem. He then asked me to pay $30 for the trip. I politely said that it should be free because the repair didn't work the first time and problem returned in less than 2 weeks. He sarcastically said, "oh well I guess anything to keep the customer happy" and literally hung up on me. I found it quite unprofessional but decided not to do anything and even leave my 5-star review as is.

The next day, the heater wasn't working again. I called Mike at least 5 times and left multiple messages. In one of the message, I asked very clearly that I wasn't asking him to check it out again but at least let me know if he could think of any other fix. He never responded! That is not good service especially when you assured the customer at the time of taking the payment that you stand behind your work!

I found another repair person from the furnace manufacture's website (free plug: Felix's Heating and Cooling services, LLC). I called them on Dec 21st. On the day of repair, it took him literally 5 minutes to detect the "real" problem. One of the Flame roll out sensor was faulty. He by-passed sensor that day because he had to order the part from manufacturer and it was day before Christmas weekend, ordered the part from manufacturer (since it was under the warranty), went back to the property on Dec 27th and fixed the problem "permanently". And his total charge was about the same as Mike's!

I strongly resist writing bad reviews for business because I know how it could hurt them sometimes unjustly. But in that case, I had to bump off 3 starts; one star for not being able to find the problem in two trips despite claiming 26+ years of experience and two stars for not standing behind your work!

I called a few different places and Mike was the only one who answered and could come out same day. He came out and addressed the issue quickly even with the limited information I was able to give. He charged a very fair price and was in and out in less than an hour. Very pleased with the service and Mike was a very nice guy as well.

With this summer being 100+ every day. My original A/C unit of 27 years stopped working. I just wanted to cry thinking this was it I need to get a new unit. I was referred to Mike at 1431 A/C & Heating and that was my lucky day. He didn't take advantage of me by telling me I needed a new unit. Like 99% of other companies would have, knowing the age of my A/C. He was able to fix my A/C at a super reasonable price. He was fast, professional, and honest. I HIGHLY RECOMMEND Mike at 1431 A/C and Heating. BIG SHOUT OUT TO MIKE!

Mike very worked hard, in extremely high temperatures outside, to analysis the issues with our Goodman AC unit. He didn't stop until both of our systems were pumping cold air again. We really appreciated his expertise and persistence when working on our systems and when he talked to the Goodman Company. We have been with him for almost three years and we would highly recommend him. Thanks for sweating it out for us so that we could stay cool!

I won't use anyone but this company. They are the absolute best. He's honest, fast, and a really good human.

Can't stress enough how awesome Mike is. He's very patient and goes out of his way to help. We've been using him for the past couple of years and he's done an awesome job every time.

If you want a straight-shooter who knows his stuff and won't lead you astray, Mike is it. Even if he's busy and can't get to you right away, he is worth the wait; trust me!

Honesty, integrity, honor, experience, value. I use all of these words when I talk about Mike and his business, 1431 A/C & Heating. Why? Because I've seen the ugly side of other a/c & heating companies. It is a service industry where you can quickly become a victim of a silver tongue.
Mike is a straight shooter. If and when you call for help, you will talk to the guy that gets his hands dirty, not a secretary or a green apprentice without experience. He won't try to sell you something you don't need. He will educate you if necessary so that you understand current and possible situations. Also, the quality of his work has stood the test of time for my home and family.
Today was another day I can add to my list of days that went from a train wreck kind of day to a good day. Thanks to 1431 A/C & Heating for the save!
We have used 1431 A/C & Heating for several years now. More than enough time to know this service provider is top notch. There's been a couple of times when other companies have tried to get our business, but when they've said and done all they could, it just wasn't enough. 5+ stars for 1431 A/C & Heating.

Have used Mike for over ten years and have found him to be straightforward and fair each time.

Mike was the utmost professional and helped me swiftly over the phone. My experience was 10/10 and I would recommend him to anyone who is in need of A/C or heating repair