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4WP - Off Road Truck & Jeep 4X4 Parts, Plano TX

Address 3001 E Plano Pkwy St. 400, Plano, TX
Phone (972) 578-7825
Hours
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-3:00pm
Website www.4wheelparts.com/stores/texas/4wp-plano-tx-47
Categories Auto Parts Store, Auto Repair Shop, Brake Shop, Car Battery Store, Oil Change Service
Rating 3.8 26 reviews
Nearest branches
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4WP - Off Road Truck & Jeep 4X4 Parts reviews

26
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Ervin
November 10, 2020 5:48 am

Way overpriced for installation. To replace two front struts on my wife’s 4Runner I was quoted almost $400 for installation. I had the same upgrade competed on my 4Runner in May at a local shop for $200 less. The only reason I called this place was they showed the parts I needed in-stock just to turn around and tell me their website inventory is typically wrong and I’d need to wait weeks for them. Sales rep didn’t bat an eye when I told him his installation quote was insane.

Shop local shops like Epic 4x4 in Lewisville. Quality work and competitive pricing.

Doug
September 23, 2020 9:35 pm

Went in for front end work. Told front driveshaft needed replaced and turns out it was under warranty. They ordered the driveshaft and we made an appointment. Went in for appointment and after 3 HOURS was told that the driveshaft was lost by UPS! Ordered replacement and had to call them to check on it. Made appointment and again after 3 HOURS was told they had the wrong driveshaft AND that now I DON'T NEED THE DRIVESHAFT REPLACED. They did mount and balance new tires for me but did not replace the chrome valve stem covers and chrome caps that I had on my wheels. The customer service and knowledge level at this store has decrease drastically! I had their Pro Comp lift kit installed here and ALL my suspension work done at this store but not any more. I should have known when I went in about a year ago to get the lift bushings replaced and they weren't interested in replacing them. Didn't know what size, etc.since Pro Comp no longer made my kit. Went to a local garage and he got it figured out and replaced them.

Nick
August 30, 2020 6:41 pm

Had a very good experience there today went and got shocks set up an appointment have nothing but high regards for the individual that help me

John
July 31, 2020 12:03 am

Don’t be deceived by this company’s website. As mentioned in other reviews, availability for store pickup as stated on the website does not mean it is in stock at the store. I suspected this and made the trip in for a common aftermarket cat-back exhaust only to find none were in stock. I politely declined the offer to place an order that would not ship for 3-5 days, then went to a local muffler speed shop in McKinney and got a new custom exhaust installed on the spot (and at half the cost). A company this size should have transparent inventory levels like so many other retailers.

Pat
July 14, 2020 8:52 am

I hardly ever review but 4Wheel Parts in Plano Texas rocks. I went in a few weeks back and was wanting a cold air intake and having my 2019 Tahoe lowered. Tanner waited on me and sold me a S&B intake and Beltech lowering kit. I had the work done and was blown away with the S&B cold air it sounds awesome and throttle response is great. The lowering kit is also awesome it gives my truck the look I really wanted. I highly recommend this store they know there stuff. Thanks again Tanner

Gage
July 03, 2020 9:10 pm

I placed an online order for pickup at this store. A few weeks later I realized I had never gotten a call from the store about when my order was ready for pickup. I called the store on a Monday and I guess they were closed. I emailed corporate twice about order - which showed "processing" on their web site. Next thing I know I get a notice from my credit card company that I have a credit from 4WP in the amount of the order I had previously placed. Apparently 4WP just decided on their own to cancel my order after I had paid for it. No phone call, no email, and NO RESPONSE TO THE EMAILS I HAVE WRITTEN THEM ASKING WHY THEY CANCELLED THE ORDER.

Mohammed
July 02, 2020 2:35 am

I’m leaving this review just due to the fact I’ve bought many parts directly through the store and been taken care of every time. But only issue I have is they chose to pass on even scheduling me in for an install of some parts because they were too busy, I wasn’t in a rush. Bummer

Lynn
July 13, 2019 1:36 pm

They advertised seat covers for a sale price so we drove in the crazy Dallas traffic to get there. Guy at the counter basically told us we didn't want them as they looked more "pink" than red. Then he proceeded to try and sell us seat covers for almost $800!
Don't false advertise just to get people in your establishment.

Coy
June 30, 2019 8:30 pm

Best customer service and knowledgeable about what they sell and helping customers with their problems to make sure it gets done right! Special thanks to Tanner Phillips for going above and beyond!

Aaron
June 21, 2019 10:30 pm

Got aftermarket spare tire mount, cause factory was discontinued. 75% less than factory new part that has discontinued bolts. Excellent fit, and HEAVY DUTY. Easy mounting, comes with directions. Use factory body bolts.

My Show
April 03, 2019 5:25 am

The whole shopping experience was really smooth at this place. I give them 5 stars for customer services, installation, and parts. They helped me selected the best exhaust system and rolling cover for my F150. Installation done less than 3 hours! Honestly I did not shop around for price before purchase. The price is very fair at this place. I don't understand why folks would nitpick a few dollars here and there. Again, I am really happy paying this place for parts and service.

Antonio
March 22, 2019 12:32 am

I had amp steps installed on 2014 Silverado and also k&n airflow anda also a super chip and antenna
Tater handled all my needs and took care of my truck you guys rock!

Henry
February 16, 2019 4:26 am

Friendly guys vs down the street at Collins Bros. Also same same front stabilizer was $10,00 cheaper. Exact same part.

Jacques
November 18, 2018 7:59 am

Had a hard to find part, nice show room of cool truck stuff. I appreciate that the web site and the store worked together no prob.

Sheila
November 01, 2018 8:23 am

Always helpful friendly and willing to go the extra mile to get your off-road vehicle the TLC it deserves.

Jeffery
September 03, 2018 3:33 am

Customer service is awful. No one acknowledged me waiting for help. They seem annoyed to answer questions and there is zero enthusiasm here! Prices are high and the shop is VERY slow - said it would take all day to put on a set of wheels and tires!?

Nishan
August 09, 2018 12:25 am

This is great store for all you 4x4 needs. I was having a problem with a knock coming from my suspension and they diagnosed it for free.

Alexis
July 25, 2018 2:28 pm

Great customer service. Everytime I go they help me with the things I need. Also if I'm installing any parts I buy from them, they help and give advice on how I should go forward with it.

Brandon
June 29, 2018 12:56 am

4WP is a great place to get your off road gear. Staff is friendly and knowledgable and their prices are great.

Patrick
June 08, 2018 5:14 pm

This shop is a credit to the 4WP chain. I have been in this shop several times, working with different sales reps, and each time the service has been awesome. This is my go to garage.

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