7-Eleven, El Paso TX

No one there and seems to know what customer service is. Can't get a hello or goodbye. Can't get hot coffee and they have a dirty microwave

I Just stopped by this location yesterday and noticed they were under Renovation but none the less there was a staff worker by the name of Erik with great energy and customer service. If you happen to stop by and see him tell him I said Good Job

Female cashier was very rude. My little sister came to pump gas with $20 cash. The pump didn’t work and the cashier kept saying she didn’t recognize her, told her she didn’t pay, and on top of that made her cry. I came calmly to ask what happened/ask for proof my sister was there and paid and she immediately raised her voice at me and told me she didn’t recognize her at all and said she checked cameras and past transactions already. While the nice lady behind us paid for the $20 we lost, it still didn’t solve the issue of terrible customer service. Have been coming to this location with my mom for YEARS and have never had an issue until now.

I have yet to have bad service or dealt with a rude cashier. Most reviews is what I see the biggest complaint is. It also matters what you consider rude because some people love to get their rear kissed. However I do have one complaint of this particular establishment. It has nothing to do with the service or the cleanliness of the store. Every time I’ve been it’s been great and I’ve moved to the NE in January and this is my gas station of choice. I will say this, every time I have gone there is someone outside asking for money. It’s an eyesore and very uncomfortable to be asked for money. Please do something to keep them off the premises. Trust me this will run your clientele away.

The cashier, whom was male, was completely rude and disrespectful when requesting I get a mask. If you're going to FORCE people to wear a mask, be kind enough to at least give your customers a paper mask. You just lost a loyal customer for good all cause y'all are too cheap to give a mask to someone. Does 711 as a company not care about homeless people? How do you expect the homeless to buy a mask? Shame on your company as a whole & that store location specifically.

Where do I even begin? They are working the employee's like slaves in horrible conditions. The A/C don't work, the store appearance is horrible, not quite even sure what to say when it comes to cleaniness - I am overall disappointed - the employee's are being put through so much bs that it just disgust me. I completely understand why some of the employees have a horrible attitude working for 7/11 who really is not for the employees or its customers.

I go here often, mainly for Lottery tickets but I dont think I will be back. Rudest treatment I have received from a store clerk in many years. To begin with, he ignored me for several minutes. Obviously, whatever he was doing on his computer was more important than me. I asked him to please check my tickets and give me replacements. He said: there is a machine right there for that and with a bit of a tantrum he did check them. I said what about my five star line up? His answer was I just told you there is a drawing in progress. Cant you hear? I am elderly and I am not comfortable using the machine right next to the line with COVID 19 and my hearing probably is failing due to my many years in the Air Force but his behavior was unacceptable

Its the best 7 eleven in the world they are nice to everyone im 13 so my mom takes me there for a snack or drink thank you 7 eleven 50000 stars