9Round, Houston TX

My trial workout was awesome. It was hard, but I was supported by the trainers. They helped with form and technique. They were patient with this newbie. When it comes to providing info and answering questions about their facility and program, they are low pressure. So nice! After the first workout, I was hooked. Looking forward to getting healthier and stronger at 9 Round Copperfield.

After 50 years of pushing weights and getting no cardio, I made a change and joined 9Round Copperfield. Great decision. Love it. Denis, the owner, and Flor his assistant, are knowledgeable and create a workout conducive environment. They know when to just let you work at your own level of intensity, when to provide mild encouragement, and when to let you know they want more from you.
At this facility there are people of all ages and abilities. Denis and Flor are able to adjust/tweak your workout to accommodate any special needs. Like my bum shoulder and bad knees.
Another aspect of the facility I like is no one seems to care at what level a participant is working. Each person is doing their own workout at their own level of intensity.
If you need, cardio, ab work, flexibility, and a little strength training this the place to go. Did I mention ab work?
Glad I joined and am no longer just lifting weights.

Excellent service! They want you to succeed and they truly care personally! Love it, don’t wanna leave. I absolutely love my trainers!

This is a great gym! You get a full body workout in 30 min. The trainers are friendly and knowledgeable.

Where do I start? I am not one for gyms or big crowds. I was not sure how I was going to like the workouts. Denis and Patches are top notch. They definitely take the time to work with you and push you. I highly recommend 9Rounds.

This location wow'd me from the start. The trainers are supportive and real, the environment they created is positive and encouraging. I haven't been this motivated to go in and workout in a long time and I owe part of that to Patches and Dennis as well as the variety of workouts they provide. Highly recommend it!

I’ve been going to 9round for a month, and it’s been amazing. The work outs at each round are intense and very effective. The other day my 11 year old and I went for a morning jog. When we got back home she says, “Mom I couldn’t keep up with you today. ” That made me feel so happy and proud that my work outs at 9 round are paying off. I just want to say thank you to the team. Denis, yasabella, and the new trainer flora y’all are amazing. #9Round #kickboxing #workoutbuddies4life #commitment

I absolutely LOVE it here. The workouts are short- but I don’t think I’ve ever worked harder in my life. I love not being tied to specific class times too- rounds start when you are ready and you will never have to wait more than 3 minutes. The trainers are fabulous and motivating. So glad I decided to make a change!

I absolutely love 9Round. The workouts are quick, but effective. The trainers know when to push and when to pull back. I leave every session both energized and exhausted. I highly recommend this location for anyone looking to get in shape. Yesibel, Denis, and Marcus have all been awesome, and my limited experience with their newest trainer (don’t have her name) was also great.

(While I recognize numbers don’t tell the whole story, I want to share that on my 3 months going to 9Round 3 times a week, I have lost 20 pounds, in addition to adding significant muscle.)

Denis and his trainers have an infection energy at 9Rounds Copperfield. The trainers can modify quickly to get around my limitations. The energy is so high that when you finish 9Rounds you keep going for more.

The workouts are quick and awesome! Don’t mistake this for easy.

Each day is a new challenge with a personal trainer who is continually there to guide your to ensure you get an awesome workout.

The staff are truly knowledgeable.

The gym is also very clean!

I love this place! Every day you have a different workout, which keeps it challenging. I have a busy schedule, so it’s wonderful how you can get a great workout in 30 mins. There has been a positive change in my stamina and body! To make this place even better, the staff is so welcoming, patient, and friendly!

I love this place. 30 minutes you will feel an easy transition from David Banner to the INCREDIBLE HULK to IRON MIKE TYSON.

I always leave this place feeling great, Killer workout is right. Feels great to get a few hits on the punching bag and see the improvements in energy and stamina. The trainers are great and friendly and keep the area clean.

I typically don’t write reviews, but I couldn’t allow the opportunity to pass without notifying the community of the scam that’s taking place at the 9Rounds Copperfield, located at 8538 HWY 6 N, Houston, TX 77095.

I joined 9Rounds late last year (2020). With the pandemic, I didn’t feel comfortable returning to a large gym, in fear of contracting COVID. So 9Rounds was perfect. The facility was small, each station was separated, and the crowd was minimal. I was able to practice social distancing and still get a great workout.

After being there for a few months, the workouts started to become repetitive and I began to get bored. As the COVID guidelines started to loosen, I felt comfortable returning to my original gym. They offered a variety of classes with more versatility.

On March 30th, I went into the facility to cancel my membership (there was no option to do this online). The Trainer who was there that day, assisted me with canceling the membership (so I thought). She input all the details within the computer and I signed a cancellation form. She mentioned that since I canceled after my due date, I would still be responsible for April’s payment, which was fine.

I noticed the payment for April was deducted, so I assumed that would be the last one. To my surprise, when I checked my account in May, I noticed 9Rounds also drafted another payment. I immediately contacted the gym and course no one answered. I called again the next day, still no answer. After multiple unanswered calls, which were never returned, I went into the facility to speak with someone directly about my account. When I arrived, I was greeted by a Trainer. I asked to speak with his manager and he stated that he wasn’t in. I told him who I was and that I had been calling to discuss my account. He immediately knew my name from the messages. He said that he was going to contact me after he spoke with the manager.

I told him that my account was still being drafted after I had canceled my membership in March. He checked the computer and said that my account was never canceled in the system and this is why they continue to draft payments.

I asked him to please update the system and backdate the change to March 30th. Unfortunately, he was unable to do so. Apparently, cancellations can only be done by the manager/owner, as there is a cancellation code required to cancel all memberships. He proceeded to tell me that this has happened multiple times before with other members. Members would come in to cancel their memberships but the manager/owner never updated the system and they continued to be charged. I was extremely frustrated and asked that this issue be rectified.

He said that he would contact the manager/owner and have him cancel my membership and call me on Monday to provide an update. Monday came and went. I was never contacted. I called and left another message but it was never returned. I contacted my bank and disputed the charge. I also changed my credit card number so they could no longer debit my account.

Recently, I received a past due noticed from them stating that I owe $130. There was a number included in the email for billing questions/concerns. I called the number but there was no answer and the mailbox was full. I responded to the email, provided a summary, and asked that they close my account. They responded and said I needed to contact the facility to perform this task. Needless to say, this issue remains unresolved. I am in the process of contacting an attorney to determine next steps.

I’ve never encountered anything like this before. I wanted to share this experience so you could avoid the issues I’ve endured. There seems to be a lack of accountability and disregard for other people’s money. How can an owner, in good faith, not cancel memberships and continue to charge someone who is no longer a member?

Please beware. This establishment is running a scam. Everything is fine while you’re an active member. Things change when you try and cancel your membership. They will continue to take your money without permission.

I will miss being part of 9Round Copperfield! The trainers at this location are excellent! I hope being under new management brings even more people that are interested in a dynamic workout that helps you achieve your health goals!