A+ Federal Credit Union, Austin TX

Generally I have been super happy with this financial institution. However today I went to go and withdraw cash in order to pay a contractor for work he is doing. I was told I couldn’t withdraw as much as I requested because they are low on cash since it’s the first of the month and they need to save some cash for other customers. Seriously?
I don’t understand this at all. They said I could come back tomorrow and take out the rest but they didn’t know what time they were going to be ready to fill my request

This the worst place to have a car loan though. Take your business somewhere else. They charged me with a CPI and I been having insurance on my car since I got my car. I have never in my life been through so much until dealing with this company. They Not once tried to contact me about this situation or anything. So to anyone looking please look else where, because I would hate for you to go through what I have been going through with this company; I only had my new car for 4 months now.

I have to say I just don't know what these people do. So glad I do not bank with them personally. Professionally I have to put a deposit in their bank every month and I absolutely hate going there. Doesn't matter which location.more than a half an hour to an hour of my time will be wasted for a simple deposit of a simple check. The lines are always long, I guess they wait on one person at a time, and it takes them forever to wait on that one person. I will say there are worse banks out there but for actual service this one is pretty high on the "fail" list.

My husband and I have used A+ for years, and this is our go-to branch. It's always a pleasant experience!

My wife and I have had all of our car loans and home improvement loans with A+ since we moved to Austin in 1977. They have always given us great service, low interest on loans and cheerfully provided us with misc.services like notarizing documents. I keep a savings account and an IRA with them simply out of the loyalty they have earned, even though I have been able to get slightly better interest rates with other entities every since the recession.

A+ Federal credit Union has always been there to give me the best service in town. The rates are always competitive and I like the small-town feel of a credit union versus a regular bank. The location is convenient in Oak Hill parking is easy in and out.

Everyone is always friendly and helpful. I have never had anything but a good experience there.

Great customer service! Friendly faces and the staff has wonderful team work, which I appreciate. Ample parking