A & M Automotive, San Antonio TX
Address | 11406 Promeneade St, San Antonio, TX | ||||||||||
Phone | (210) 653-8833 | ||||||||||
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Categories | Auto Repair Shop | ||||||||||
Rating | 4.5 12 reviews | ||||||||||
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A & M Automotive reviews
12I had an alright experience with them. I took my car in for some wheel well work and the work was good, where it went wrong for me was when I took the vehicle to work that night, after work when I was driving the engine light came on. I took it back the next day to see if they could take a look at it and they told me it would be a weeks wait due to the holiday and their backlog. I was disappointed and intimated to the lady at the front desk that the check engine light came on after I had picked up the vehicle and a week for them to check on it was too long. I suggested that maybe one of their mechanics had made an error and it would be a simple fix and this greatly upset her to the point where she got her husband to come speak with me. He was clearly unhappy to be talking to me but was civil and checked the error code and it ended up being an unrelated issue and a coincidence. So no harm was done, but her attitude was very offputting. I understand standing behind your employees and the work you provide, however it was my first time using your services and I truly did not know what may or may not have happened, all I wanted was for it to be checked out. If it turned out to be nothing, which it was, great! But by no means was the initial suggestion to have me wait a week and you’ll get to it an acceptable answer. The gentleman checked my car in less than ten minutes and we had settled the issue. This just could’ve been handled better.
Great service, I would suggest A&M Automotive to anyone needing Mechanic work on their vehicle.
Been going to A&M for years because the owner is not only knowledgeable but an honest man so his prices are very fair and he doesn't try to fix stuff that didn't need fixing.
Update: David (owner) is the best guy and takes time to make sure the work is done right. He is very knowledgeable and only does what is necessary so that you don't get overcharged for your repairs. He had saved us THOUSANDS of dollars over the years!
Called to make an appointment. Woman on phone said to "just bring it in". Came first thing when they opened, they told me it would be a 4 day wait!
David, Brandy, and their team have always gone above and beyond when it comes to helping us keep our trucks running. They are always honest about timelines, prices, repairs being done, and have always exceeded our expectations. We have been going to them for years and will continue to do so.
Awesome customer service with knowledgeable, reliable and professional mechanics and staff with a passion for customer service. I received a detailed explanation of the cause and repair/estimates. They definitely exceeded my expectations.
Love this family run shop! They are friendly and quick to resolve issues. Prices are reasonable and the crew is knowledgeable. Would definitely recommend.
Wonderful service and amazing work. Been going there for years. Won't go anywhere else.
Amazing shop owned and operated by an amazing family.
I’ve been taking my vehicle’s here since I was 17. They’ve always been able to get the repair done and in a timely manner, and at a great price!
Dave will take care of you and your vehicle. This is the absolute best automotive shop ever. They don't mess around and are very affordable.
This is the only place I'll take my car for service now. Good prices, excellent service, and they never take advantage of you
Great mechanics excellent at solving issues with vehicle. Take good care of their customers.