AAA Cooper Transportation, Grand Prairie TX

HORRIBLE SERVICE!
NEVER PICK UP ON TIME AND CAN NEVER GET A RESPONSE FROM EMAIL AND THEY FONT ANSWER THE PHONE. NO AUTOMATED SYSTEM. NOTHING. USE ANOTHER CARRIER.

Sucks that I have to put a star. This company is the WORST! I have issues every time my vendors choose them! They keep rescheduling my deliveries, losing my material, don't answer phone or live chat. Old Dominion is one of the best, great people, great customer service.

Complete lack of care for Employees, customers and products. Heck, even equipment like the forklifts and even the fire sprinkler systems are a safety hazard.

Negative Star, AAA Cooper Transportation is an awful brand. My dad ordered 1 riding and 1 self propelled mower. Invoice states AAA Cooper were to notify us to schedule an appointment to deliver. Items were delivered 2 weeks early on a huge pallet, blocking my car. Suppose my parents weren't home and out of town when items dumped unsecured on our driveway. The driver was extremely rude, he wouldn't wait to allow me to move my car so he could move pallet closer and securely next to our garage door. I happened to see driver before he returned to his truck as I just walked outside to retrieve an item from my car. He said to my mom he 'already fulfilled his job' and told me he 'didn't have time', as he entered and sat in his truck approximately another 10 minutes in front of my parents house. Nonetheless, my parents changed their minds and contacted Home Depot for a pickup and return. My parents received a full refund of $3,000.

Bobtail driver in truck 74006 should learn what a STOP sign is and learn how NOT to pull right in front of vehicles. Happened on 8/8/23 off of FM2264 in Decatur/New Fairview, Texas. Tried to call ans and never got a answer.

Not much to say yet.just started but so far everything going good.the worker are friendly.

No one answers the phone. Order not delivered on time, delivered DAYS after expected delivery. Avoid at all costs!

Driver turned illegally from a left straight lane and cut off the left turn lane I was in, nearly causing the car in front of me to be hit. Number on the trailer was 53 3486

They do not answer their phone
I have been calling the last 3 days.
Their driver said he has attempted delivery 2 times.
Funny thing Is I was home at these times he said he attempted delivery
Still haven't gotten my package

This place is disrespectful. The worst thing to download from 9 am and they started to download at 12.30 pm and slowly I left at 1.30 pm. Terrible place to download. I do not recommend it

Truck 74011 almost hit me after running a red light. Thankfully I swerved because my children were in the car.