AAA Septic Tanks, Inc., Nevada TX

Horrible customer service. We’ve been paying a service contract and they’ve always said everything is okay. Had a different company inspect since AAA wouldn’t return our calls and many components of our system don’t work properly and haven’t for some time. Would highly recommend to stay away from this company!

An UPDATE 9/2/2022 at the end of this as I saw they posted a review here as themselves with five stars and I reported them. (My original post) : I rarely post negative reviews but due to the nature of the issues I feel a warning is warranted. I've used this company because they were on the paperwork when I bought my home six years ago. Over time their service level has deteriorated from poor to bad. All of the negative reviews you are reading on here are true and sadly exactly what has happen to us. As they took longer and longer to come out to perform required inspections it got to the point where they didn't come at all in the timeframe of the requirements. You pay for three a year and may get one. This year I paid the full contract back in April and they have not been out yet, even after calling them a few times to remind them. They are refusing to refund the money I paid even though they have not performed any work this year. I hired another company, wished I had done it years ago. Stay cool out there. 9/2/2022 - Now they are lying to the BBB stating their recent service schedule didn't save properly to reflect service due LOL, they have not performed any work on the contract, just took the money, they are also lying that they didn't take my aerator. STAY AWAY if you have any desire to get what you paid for and decent service.

I cant say enough on how great this company was with helping me get everything in order to start putting in my septic.will use them all the time.

Septic tank was installed as planned and site was cleaned. Great service!