Academic Outfitters, Haltom City TX

I have had horrible experiences with this place in the past. The service was TERRIBLE. I think after multiple complaints from basically everyone they decided to take the feedback and do something about it. My last experience was great. The customer service was fantastic the new employees were very helpful. I was able to make my exchanges flawlessly after getting the wrong size online. If I would have known the experience would’ve been so great, I wouldn’t have paid the $12 shipping to avoid interaction.

Nice store for school uniforms. Very simplistic model to get the needed uniforms with helpful staff

Purchased online and then made an appointment using online scheduler to pick up. With COVID-19 more prevalent in Texas glad I had options to still shop and be cautious.

Even if you buy online and only come to pick up the order, you will make the same line. Very few workers and an infinite sun waiting outside.terrible very bad service

The wait time to be attended was more than an hour. The girls accents are so strong could not understand them. The girl that was helping me she kept leaving me alone to help two other families which made the visit 4-hours.

Am not happy with this establishment as they have a very poor refund policy. I purchased two identical items on the same day and when I had to return them, I was only refunded for one as the other did not have the tag. It didn't matter that the brands matched and that my receipt showed two, they would only refund one. Terrible, TERRIBLE customer service. If you need uniforms, go to another place.

Went to this store 4/19/19 walked in no one around. I called out hello still no answer finally had to call store phone for someone to come up front. Customer service i rate at a 0. Not sure if i will go to this store again but will proably have to because seems to be only place i can find uniforms for my son.

I showed up Monday morning when they were closed and they opened up for several of us. I had to exchange uniform pieces and he didnt have them in the shop so he went to the warehouse to get the sizes I needed. He works so hard for all the families and does the best to give great service to each of us despite being busy.

Unfortunately this locations can not accommodate high volumes of traffic. Employees do their best, but they don't seem to have much structure. Customers end up frustrated with the disorganization, and how hot the store becomes. Owner was a bit short with us, but he seemed to be overwhelmed and frustrated himself.

Poor service always crowded and expensive. I recommended going to target or children’s place to get uniforms.

To expensive to families with multiple children. They don't have pants for tall skinny kids. It's husky or nothing. Also, they have a small parking lot and they are rude if you park in an unwanted space.

It was crowded, and it was crazy, and honestly they didn't have enough help. But, I blame the schools since most weren't accepted until FRIDAY! We had no idea we were going to be changing schools, and I was told Friday, and we went on Saturday. They were trying to accommodating to everyone. BUT SOMETIMES PEOPLE DONT LISTEN. Anyway, Hopefully they will have everything we need when I go back.

No store organization whatsoever. Store looks like it's being run my kids. They often run out of sizes and rarely keep a full stock of items. Save your time and order online. You will not regret it.

We showed up at 10 am on Sunday and the owner opened the store for us even though they don’t open until 1 pm. He was very nice, helpful and informative. Fantastic customer service and we always get exactly what we need!

Place needs a little better direction. Maybe someone at the door directing the flow of people. Customers seemed lost and confused with the disorganizion. People were getting easily frustrated with the lack of helpfulness from the owner. Stafffed you can’t really be annoyed with. They are only as good as their leader

This is one of the few stores I don't mind going to they have fast and courteous service will definitely be coming again

The lady who came to help me was very friendly and helpful. She was letting me look at all sizes and options which meant lots of running back and forth for her and plenty to clean up when we left. But she made sure we got what we needed!

Very unorganized, dirty, no costermers service, no help, no nothing and i can go on i do not recomend this to anyone

We have been coming in here for 2 years now they are always very helpful and nice.usually in and out in no time at all will be back for all our uniform needs.

The people that work there are nice but the building is really small and it feels like there is No AC!