AcariaHealth, Houston TX

These people will nonstop call me and i didnt even know them till today

I can not be more disappointed with a company. First off I was in an accident on a scooter and I was outta town so I tried getting factory shipped to me for my hemophilia. Which accidents for us can be fatal. And I called multiple time and finally got a call back 3 days later. Then recently they shipped my package to the wrong address after confirming it 3 times. Then when I got my medication the one package with my supplies was open they said they would send a new one. Ok then when reading me back my address after I just give it to them twice they still got it wrong. So I said I am going with someone else and now they have some guy blowing up my phone posing as a hemophiliac trying to get me to stay.

Horrible experience with this company. My prescription was sent in January 12,2023 and I still do not have my medicine. WORST PHARMACY EVER! WORST PHARMACY EVER! WORST PHARMACY EVER!

If i could give negative stars, I would.

I've been receiving an injection for years, every 28 days. It wasn't until my insurance switched to acaria (little over a year ago) that I've had issues getting my injection ordered and shipped on time. EVERY month I'm on the phone with a representative for 30-45 mins to get the injection shipped and nothing gets accomplished because they "cant reach the doctors office". I then have the responsibility of reaching out to my doctor's office to confirm information and have them reach out to the pharmacy to ensure I receive it. Once it's finally shipped, their "overnight" takes 3 days. This pharmacy is the absolute worst. Customer service is sub standard.

About to be two months trying to fill my husband’s medication… Worst pharmacy I’ve ever dealt with. I have no other option because it’s the only speciality pharmacy my insurance uses. Customer service reps are always lost & give different information each time. They are always “missing” something to complete the prescription.