ACE Cash Express, Waco TX

Gia helped me well cashing my check she explained everything to me well and the whole process 5 stars

The store associate Milly helps in all kinds of ways and has great customer service. I definitely come back to see her only. Very polite

I enjoy my visits to this store. Milly makes the effort to engage with me to ensure i understand everything before i leave. Its hard to come by workers like this that will go the extra mile for their customers. I love this.

Very professional and kind. I would definitely recommend everyone to go in do business with her and ace.

Jessica is a great person and helpful.
I have had an account with Ace for 6 years and Jessica has been a joy to be around.

I had the pleasure of working with Jessica on my transaction and I must say she went above and beyond the normal customer service. I would recommend anyone see her for any kind of needs.

I have used this establishment on many occasions, for many things. The first couple of times I went in. I was not pleased. I brought up the issue I had with the company. And I was totally surprised when they actually called me back. Addressed the issue that I was having, and Since that time which seems like eons' ago. Service has been superb!

Most who work at this location knows me especially Jessica who is an outstanding employee. Always polite, kind and very knowledgeable in her job duties. As a matter of fact. She needs a raise. LOL.because I've visited at several different times and saw her handling at least two customers at the same time in order to get her customers waited on in a timely manner. She knows her job!

However, I gave this store four stars because as with every establishment there is always room to grow and improve. But this establishment for me is very nice. I always walk away very please with the service that I received.

Got a money order I didn't need and they were able to cash it out for me in a timely manner without any complications. I was even given a discount on the fee! The lady who helped me was nice and professional!

Jessica is very friendly and always willing to help everytime I come in. I just love her! She definitely deserves a raise!

ZERO STARS! Jessica was very rude when I went into the store last week. She was not willing to help me with filling out my forms and flat out refused to give me instruction stating "read the form it is self explanitory". Very rude. I will never return here. When I asked to speak with a manager she stated she is the manager. Are these the type of people you all want representing your company?

I love coming to Ace Checking Cashing when Jessica is working, she makes me feel like we been goodfriends for years? Always very positive and helpful when I need her!