Action Express Loans, San Antonio TX

***THEY LOST MY TITLE***Never will I do services again I should of took my title to title max this company lost my title since October when I first did my loan and just had to find out myself when I called them 3 days in advance to have it ready for me because I was going to pay off my balance and for them to call me and say sorry but we can’t find your title in never reached our location but what they said for the inconvenience what we can do is pay off the remaining balance to clear out the account like seriously that’s all you can do what about all the interest payments and little principal amount I put on my account since November or when I started my payments you guys should of knew from the beginning and not have me pay all this for nothing so now i have to get a new title and report it lost like they said so someone out in Texas has my title to my car and information to my car because of these people error this happened 2 weeks ago but I just found out I can write a review so be careful guys and double check these people have your title if you already have it pawn with them

Great Customer Service, will continue to do business with them. Really professional. Looking for a loan? Go to Action Express

Very great professional service - I will highly recommend action express loans to my friends and family!

Visited the office a few days ago, and the manager was very knowledgeable of the loan that i was taking.
I was happy to walk out of store with 5,000 and
take care of my home repairs.
Thank you so much for helping me out in this time of need
Will defiantly recommend this place to all of my friends and
family.

My complaint is regarding the online experience. Service was horrible. The supervisor was Victoria she was extremely rude and not helpful at all. I asked to speak with her supervisor and she transferred me to a voicemail for Tammy that full and I could not leave a message. I will be filing a complaint directly with the company, the BBB and all social media sites. Please avoid doing business with this company.

Jay is an excellent employee. He is a compassionate employee who understand your situation and try very hard to assist you and will work with you to get you back in good standing with your account.

The staff was very profesional and courteous. The process of getting a loan was very easy and Jay is was extremely knowledgeable and respectful!

They where nice n funny ppl they know how make ppl feel comfortable while they waiting for there answer come in I'm let everyone I know where to come next time thank u for helping me especially for Christmas holidays

The representatives for this particular company go over and beyond to help their customers. My first experience is worth sharing with everyone I know who could use a little help with money over the Holidays

I was very very please w/ action express loan the workers karen & Jay act in a very caring way to please the customer. Did everything to my satisfaction i will certainly recommend others to action express loan.

Karen and Jay were amazing.and they work hard to get you what you need. They were professional and have completely fair lending. I will continue you use them especially for Holidays!

This place is horrible, first day we applied, thier link didnt work.she said she send another link.never did, asked for statements sent screenshots.lady went to lunch had submitted them called several times to get told at end of day thry needed actual statement, all the while calling them numerous times with no answer before. 2nd day sent actual statements from bank through email.called 30 mins later to check they said they had them, would take 30 mins.hour and half later we called, they put is on hold and accidentally hung up on us. 20 mins later we call again.they say we didn't get it.which is fine.tell me why we had to go through all of that though.unprofessional.

Oh my Jay was such a wonderful person his custom skills are great. I was going to titlemax I saw your sign so I stopped in. Best thing that could've happened to me. Also Jay explained the facts about the loan in detail and I'm so glad he did. I will definitely send others to get loans from Jay. Ms Penn

Went in to get a title loan. Mine was difficult for them to process due to my actions. They researched and found a way to get it approved. Great service by this team.

It was great coming in Action Express for the first time today. Staff was very friendly and everything went very smooth. Process was great and I will definitely come back in future if needed. Sonja and Jay was very great at what they do, I’d definitely refer both of them for sure!

Went right before closing great customer service and quick helped me with exactly what I needed. I definitely recommend