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Adams Automotive The Woodlands

Address 9996 Woodlands Pkwy, The Woodlands, TX
Phone (281) 367-7111
Hours
Tuesday7:00am-6:00pm
Wednesday7:00am-6:00pm
Thursday7:00am-6:00pm
Friday7:00am-6:00pm
Saturday8:00am-4:00pm
Sunday8:00am-4:00pm
Website adamsautomotiveservices.com
Categories Auto Repair Shop, Auto Air Conditioning Service, Auto Tune Up Service, Brake Shop, Car Inspection Station
Rating 4.4 19 reviews
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Adams Automotive The Woodlands reviews

19
Sort by: date highest rated lowest rated most helpful
Imran
August 02, 2023 5:15 am

They are becoming next Driver’s Auto repair that used to rip off and push for things that you don’t need. I used to like this place but not anymore. Specially they have one guy on the front desk (don’t know his name, guy with beard) that I don’t like his attitude.
He doesn’t seem to have any empathy or helping attitude. I will never go there again.

Steven
August 01, 2023 9:29 am

We found Adams a little over a year ago though we've lived in The Woodlands for 7 years. That's where we take our vehicles now instead of Planet Lincoln/Ford. We are very satisfied with the service, the customer care, and the overwhelming support - love it. Thanks.

Jarvis
July 03, 2023 7:05 am

Called to get a quote on a tire patch. Guy automatically heard my voice and said 40 bucks per tire. He hadnt even seen the tire. I called every other place in the woodlads and it was from 15-30 bucks quoted. Called Discount Tires and went up there and they patched both for free and I left them a 40 dollar tip just because. I know we are in the woodlands but Black and Brown people will be moving to this area so get used to it.

ineke
June 25, 2023 2:11 pm

We have been using the service of Adams Automotive The Woodlands for more than 5 years and have been very happy with their service every time. The communication with the office is efficient, knowledgable and very service oriented. They really put customer service first! We feel our cars are in safe hands with them.

Jacob
June 22, 2023 2:55 pm

Mario is a great service rep. He has great communication with me.

They have a portal that they upload pictures of your truck and give updates on the maintenance.

They also dropped my car off at my house once my truck was complete which was really nice because I have a small child

One of the best service centers I’ve been to.

Tamara
June 18, 2023 10:47 am

I’ve been bringing my vehicles here for 14 years. Usually, it is for maintenance but, this last time was for a major repair. They are fair and honest. It would’ve taken a dealership 4-6 weeks for the repairs but, I had my vehicle back in a day and a half. Adams exceeded my expectations with a full detail of my SUV. The courtesy shuttle was greatly appreciated too.

Kaydell
June 18, 2023 10:35 am

I am the owner of a 2007 Honda Ridgeline. When the manufacturer’s original warranty was valid, I only had my truck serviced at the dealership. After that time period, I tried a few automotive shops when my truck needed service. I had not been impressed until now. My truck was in need of some much needed TLC - mainly because I really like this model - and can’t even decide what I would own next … because I do not like what Honda did with the newer Ridgelines. When I came into Adam’s Automotive, I was greeted by my service manager, Rios. I explained what I was looking to have done with my truck. I knew it needed a Schedule B maintenance, Inspection, power steering diagnostics - not sure what else. I asked Rios if he loved his Mother - he said “yes”. So I then asked him to please go over this truck as if he was making sure it was safe for his own Mother to take on the road. He offered me the use of a loaner while they performed the diagnostics and approved work. During the service work, Rios was great in keeping me updated with the progress of the work. When the truck was ready, the technician brought it around, and I felt like I was looking at a brand new 16-year old truck - engine compartment, interior and exterior. And I was further impressed when I got behind the wheel - it rode like a new vehicle. The Woodland’s location of Adam’s Automotive has a new, loyal customer. I look forward to having my truck for many more years. Thank you so much for the care and attention you provided for me and helping me feel safe behind the wheel of my favorite ride - again. See you when it is time for my next oil change

Mike
June 10, 2023 7:21 pm

This place is awesome. I needed a pre-purchase inspection on a used car, they squeezed me in right away on a Saturday and saved me from buying a lemon from Northside Lexus which is right down the road. They even cut me a deal on the price of the inspection. I’m extremely grateful for these guys and wouldn’t hesitate to recommend them.

Julie
June 07, 2023 10:13 am

Amazing group! They stay in touch for regular scheduled maintenance, ensure they check everything, give you a full diagnosis with photos of trouble areas, and look for ways to help financially. They even checked to see if work was covered by extended warranty even though I completely forgot I had one. This is a quality shop and can service our diesel truck. Truck came back cleaned inside and out!

Jessica
June 06, 2023 11:04 pm

Great customer service, communication and fair pricing. In and out without incident and the staff goes the extra mile to make you feel appreciated. Their concierge service to drive you to and from their shop is just icing on the cake.

Jared
May 21, 2023 11:26 pm

This staff is absolutely amazing with their customer service! They go over and beyond the industry standards to serve the customer and community! Thank you Juan and Adam’s Automotive! You’ve got a customer for life in me!

Emily-Frances
May 13, 2023 7:33 pm

They are fantastic! The facility is clean and comfy. The staff is polite and knowledgeable. They took videos of what was wrong. It’s my new go to place for everything. On top of that they have a car loaner and shuttle service. Highly recommend.

jonnymcrails
May 11, 2023 5:19 am

Everyone is always super helpful and knows what they're doing. Unlike most auto shops, there's no up selling and you're never left wondering what is going on or questioning any part of the process. Just straight forward auto repairs with good customer service and quick turn around times.

Special thanks to Joe, Jon, and Rios for always being a help.

Bob
May 07, 2023 2:48 am

I went to Adams on a weekday to find out when I can bring my fifth wheel camper in for inspection. The person at the desk said weekdays at 7am or Saturday at 8am. I said 8 am Saturday would be good. On 4/22/23 at 8am I arrived at adams with my trailer the person at the the desk asked what I needed I told him an inspection on my trailer and that I was told to be here at 8 am. He went outside looked at my trailer came back in and said I have people in front of me and it would be 2 hours. I told him what the person told me during the week he said I needed to beat the other people there. He was very rude and nasty. I will never return to Adams and I will never recommend anyone in the woodlands or anywhere else to go to Adams. I went to valvoline they were very helpful and with no appointment did my inspection with no wait.

Brad
April 16, 2023 1:13 pm

The people at Adams Automotive were great! From the service guys at the desk to the shuttle driver, everyone was great to work with. They kept me updated on the status of my car and got everything done in a timely manner. I will definitely keep taking my car there from now on!

Joelle
March 18, 2023 6:51 am

Always a great experience when going to Adams Automotive. From the minute you arrive to the minute you leave, they are very friendly and make sure you and your car are taken care of. They are my first choice for auto repair!

Leiah
March 12, 2023 9:31 am

Fabulous service! I went for normal maintenance, they inspected everything, informed me that my front brakes were worn abnormally earlier. Instead of asking me if I wanted them changed, they urged me to bring the car back to the dealer as this might be covered under warranty. I did just that, and the dealer replaced them under warranty. I so appreciate the honesty and great service at Adams Automotive

Autumn
February 25, 2023 11:40 am

Hands down recommend! Amazing service, kept me updated with all new finds. Even the concierge drives are amazing! John the GM is very involved and hands on. I will bring my vehicle back here for any future issues!

Christine
February 24, 2023 12:13 pm

Thank you so very much!
William and All staff went way above and beyond!
Thank you for not only repairing my vehicle and the Amazing customer service!
You also developed my trust!
With my entire Family!
My car drives like I just took it off the showroom floor!
I will never go to another Auto Repair Place!
Thank you
For All you have done for me
Christine Brook


I will recommend all of my friends and family!
William your the Best!
And your Entire Staff

One very Happy Army Mom

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