Adult Video Warehouse, El Paso TX

Awful service, it says it closes at 2, we drove all the way over just for the doors to be locked. Knocked to get the lady's attention that was at the counter and she completely ignored us. Idk who it was, but she had medium length brown hair with a bad ombre to blonde. Super rude.

Poor selection and a rude employee. The products have been touched dozens of times & the person behind the counter doesn't bother to disinfect behind people (just stands and watches everyone).

The item I bought was cheaply made and was overpriced. I thought I would support this local business and buy here instead of amazon. I was stupid enough to think the higher in price items the better in quality. WRONG! I recommend shopping Amazon better. They have a better return policy.

Horrible customer service and the worst toys ever purchased! Every battery operated toy I've bought from here doesn't last more then a couple of days the parts are always faulty in some way I've had them over heat and melt, just simply fall apart, or have some wiring or connection problem so they go in and out! Every single time! I've tried to give them second and third chances because I didn't want to wait for one that I ordered online from somewhere else and overtime I'm disappointed and they dont have any kind of policy to replace them! This place sucks, also their video selection is meh.

Was very impressed with the attentiveness and knowledge of their products. Vicky/Vickie, don't know how you spell your name. Thank you very much with your help, you made this a very pleasant experience.

Once I entered, I was greeted, loved the workers they were very helpful.i didn't feel weird at all.i'll be goin back there for sure (:

From my point of view.
The shop was very clean!
Friendly workers it was never awkward and they were super helpful!
Very nice I would go there again!

Its suppose to be gay friendly they lost a lot of customers a few months a go n they were just starting to return with the idiots they have now its going to back to an empty place

Shopping for pleasure products is not an easy task especially when all the products seem to do the same thing. It would be a better shopping experience if the staff felt more approachable or if they would approach us. I understand they are not "Pushy salesman" but to they should Caden about their customers needs or wants. Long story short I didn't buy anything and will not return.