Advance Auto Parts, Missouri City TX

I was working urber eats and was in the middle of a deliver when my tires went low. I stopped by here and they offered to pump my tires because I couldn't steer off course. They stole the caps off my tires and the tires were still low when they were finished.

I've been coming to this location for several weeks to pick up parts fluids and other accessories as i fix my car. Today this location was redeemed from a 1 star review. A young lady by the name Jessica turned around my whole perspective on this store, her customer service was top notch as soon as I opened the door. If a manager reads, all the employees should take classes from her.

I moved nearby 2 years ago. Stumbled on this wonderful auto parts and won't go anywhere else. Every experience has been personal and great. I would like to mention "Brian" for his personable, caring, customer service. Provided service and made me feel like I made a new friend. Brian you are awesome

There not man of their words when it comes to warranty exchanges. Came here to do a warranty exchange for rotors and brake pads and denied it because they told me I have already replaced it before. But on the receipt it clearly says 2 year warranty for the rotors and life time warranty for the brake pads. Why doesn't it say on the receipt that the warranty exchange is only one time? Oh so you wont get any customers. It makes sense on a business side to make money. I do most of my shopping from AutoZone and O'reilly and they are man of their words when it comes to warranty exchanges. I have never had one time where they denied a warranty exchange. Advance auto parts don't care about you. They only care about your money. Lesson learned. Now I will only use AutoZone and O'reilly. Thank god the only thing I ever bought from advance auto parts was the rotors and brake pads and nothing else. The only reason why I bought rotors and brake pads from advance auto parts in the first place is because my mechanic recommended advance auto parts. Never again. Lesson learned. So just keep in mind when you try to buy parts from advance auto parts, they are not man of their words when it comes to warranty exchanges and will try their best to deny it.

The two workers I met weren't friendly. I got what I wanted by sincerely they're not welcoming at all. Maybe not a great day for them but is not the customers problem. Keep your issues at home and do better with your job. It pays the bills

Competitive prices. Staff is always courteous and professional. Knowledgeable and always helpful.

This is my go to for parts and Battery. Customer Service is excellent. You can get discount online and pickup in this store.

Awesome needed something fix a noise. Picked up the wrong item but the staff was helpful and suggested something better. Thank you.

Went there to replace battery it was a good experience so far.until the worker by the name of Jeremy changed my battery.idk what he did but he accidentally made the handle of the battery loose or something so kept me there for like about 1hr 30 min for that whole remainder trying to find a replacement for the handle but I guess he offered me a discount for the next time I come but regardless I didnt like the experience foe the mistake he made.it was horrible only reason ill come back is for the discount thats it.

Aldair and his coworkers changed out my battery and made sure everything was attached properly. We even had a little issue with a bolt falling into the engine compartment but he worked harder than I would to retrieve it and properly install the battery. Definitely coming back to this store for auto needs in the future.

Guys were very helpful. Not because I was a helpless/clueless female sent on an errand and had no idea what I was looking for. They seemed genuine in the customer service they provided. I feel like they treat all customers with appreciation. Helped save me $12 by informing me of a bundle package I could purchase instead of singular items. Kudos!

Good service and friendly staff. When they were out of a part I needed they had it brought over from another location in less than 24 hours. Highly recommended!

Needed a replacement battery. Missed the free 3 year replacement for failure by 2 weeks. Well sometimes you win, sometimes you don't but I am sure glad to have this store near my home. Great service.

Had great customer service here. And liked the parts. I dont come here that often because its too far away so i end up going to autozone or ohreilly thats way closer to my destination. I wish they had an advance auto parts near the autozone, oh reilly where the walmart and bank of america is in missouri city.

Poor service.too busy chatting amongst each other and no customer contact until checking out.

This has to be the worst run auto parts store in the country. The company I work for even dropped them because they have no knowledge of the automotive business. If you need a part delivered you better pack a lunch because if you get it in an hour your lucky. Do Missouri City a favor and close the doors.