Advance Auto Parts, Dallas TX

Helpful place, but I was disappointed not to be able to return the bulbs when they weren't the right kind.

So let me start off by saying these guys rock! They are always happy to help, always have smiles on there faces, and always help me find whatever it is that I need. They ALL deserve raises if they haven’t gotten them yet. Karen rocks, and the whole team just always helps me out wether it be finding product, product recommendation or just helping me find with whatever nonsense I’m working on atm. Keep doing what you guys do! I’ll continue to be a customer! Thanks guys!

They don't open at the time it says on the door. I waited 15 minutes past opening and no one was there. I went to O'Reilly's instead.

Women want equal for everything but they don't know how to help a customer if you call asking for something simple and the auto parts woman tell you is better if you coming to see if we have it.that's dumb. I'm calling to save my trip.if you don't know about parts or tools then what are you doing working at the autoparts.

The cashiers were quick to help me find exactly what I was looking for and I was able to be on my way in no time at all.

Be careful when you buy there they put fake "specials"; and when you go to pay they tell you it expired a month ago but it's still on their promotions table right at the entrance.

Got a $180 battery with a 36 month warranty but the battery failed within the warranty period and they wouldn't replace it because they were not able to locate the records.

Well not a good once the Hispanic woman that waited on us when I came in with paper which a pic of the part out in the wrong year for vehicle

When you need the right parts fasts, hit AutoZone or Oreilly.

If you need them slow, skip Carquest and hit Rockauto.

Im called 3 times no body help me and they didn’t respect the coustmers and the have no experience with specific parts

Had a diesel emergency during the snowpacalypse.

The gentlemen who helped me was kind enough to hold a bottle of diesel 911 for me while I made my
way across town.

I’m sure this was against the standard but, it sure made me feel like a valued customer.

Way to go above & beyond!

Thanks you so much!

10 stars! Great staff. Love going there, even if it's only for some advice. Highly recommend.

Awesome experience today. I came in for a battery and came out with the best one available. Thank you a lot!

I always have pretty good luck with Advance. This was even better than normal. The manger double checked inventory manually b/c the system was having an issue. Good people doing a good job.