Advanced Family Dentistry & Braces, Cedar Park TX

I had an excellent first visit at this dentistry. The staff was welcoming and attentive, making my experience truly enjoyable. In particular, Gail was outstanding during my cleaning, exhibiting both professionalism and consideration. I highly recommend this place to anyone seeking exceptional dental care.

Everyone here is so friendly! I still have my braces on but they have considered my allergies, they are professional and do their best. It’s a great place and I 100% recommend to anyone.

Our family has gone to Advanced Family dentist for over 20 years. Fabulous staff and very thorough. Highly recommend them.

Needed an emergency appointment for a crown that fell out. Staff gave me an appointment for the very next day! Staff & Dentist are very nice. I’ve always been nervous when going to a Dentist, the staff made me very comfortable.

My first visit with Lauri and Dr. Patel was a great experience. Thank you for taking time to ask me and explain in details everything.

Jesse is an excellent dental hygienist. He was extremely patient with my 97 year old mother! Likewise, Dr. Evans was great with her too. Highly recommend this practice!

Response to owner: You are missing the point. It is not that Agnus left, it is that there was NO returned call from the voicemails I left atround 1: 30pm on 1/19/2023. I still havent received a call to reschedule, and it is 1/25/23

original post - I had an appt scheuled for 1/24/23 which I confirmed 1/18.i/19, I get a call saying agnus quit, and could I come in at 2pm. I said yes. I tried to complete the ppw online, but it wouldnt work. The last 2 times I went there, it took me 40-45 minutes, the email said to arrive 10 mins early, so I left my house at 1pm. However, the stars aligned and I for there in a bit over 20 minutes. I'm thinking this is good, since my drs have changed, my insurance and medications have changed, so there would be plenty of time to do the ppw there. However, the doors were locked.an ee unlocked the door and said they were in a staff meeting and I couldnt come in. The benches were dirty.so I didnt want to sit on them. And standing outside, my allergies kick up, and my eyes and nose started running, and I started coughing and sneezing. So, I figured, since the doors wouldnt open til 2pm and I had to do the ppw, and was feeling poorly, I would reschedule. So I called TWICE, to options 1 & 4, to please call me to reschedule. Here it is 1/24 and no response. I called TWICE today, to confirm that my original 2pm appt was either still good, or to reschedule. I called and left messages AGAIN with options 1 & 4, but no response. I made my insurance person jump though all sorts of hoops, to ensure my medicare advantage plan would be accepted there.

Their wonderfully professional, welcoming staff make what normally is viewed as an unpleasant but necessary encounter comfortable and non-threatening.

Prompt, professional, courteous service. Dental hygienist was thorough and gave great information wrt care for my teeth and gums.

I am totally satisfied with my visit. It took about one hour to carefully
go through the treatment. Thank you, dentist and hygienist (Aques)!

Advanced Family Dentistry staff has always been so kind, helpful, respectful and professional. Dr. Nakashima, Elizabeth and the receptionist (who's name i always forget). They do such an outstanding job. Mahalo and aloha.

Dr Evans is always so nice and caring and Agnes the hygienist that worked on my teeth today is so gentle and kind. The receptionist and office staff are always patient efficient and warm

My dental hygienist and Dr. Evans are kind and very helpful. Always reassuring and never make me feel embarrassed about my teeth. Receptionist were friendly and took care of us right away.

Dr. Heinz is a true professional and the best at what he does with a very competent staff assisting him, as well as the front desk staff who are attentive, courteous and efficient.

I highly recommend them. I've been going to this dental practice for about 15 years. I always have a good experience during my visits. I like Dr. Gerhardt and the staff. They are professional, friendly, and the office is well-run. I love their hygienists because they always do a thorough cleaning. Also, I really like that they allot an hour for cleaning and exam so they are not rushing.

Had rough area on backside of tooth but watching it for now. Asked about sore area and have referred me to see if need root canal. Everyone is so nice in this office.

I always have a great visit at Advanced Family Dentistry. The staff is very friendly and professional and Dr. Gerhardt is just the best.