AeroCare Home Medical, Texarkana TX

Everyone was really friendly. Stacy provided detailed information. She did not rush through our meeting. She answered all of our questions and made sure that we understand how to use the cpap machine.

Brandon delivered the Home Concentrator quickly and efficiently, very Polite Young Man! Thank y’all so much!

Great experience, everyone was very professional and knowledgeable of the products they supply.

Poor patient care. Poor follow-up. Poor communication. Always out of C-pap supplies. I never got anything delivered always forced to drive 26 miles one way. Several hidden charges you won't be Aware of even with medicaid and Medicare. Felt like I was taken advantage of just for insurances no care at all. I complained to company but to no avail. Suggest finding a different company for sleep apnea devices.

Brandon Taylor delivered and picked up equipment. Mr. Taylor was very professional and courteous!

God bless you Mr. Taylor!

Service was prompt and very professional. I would highly recommend aerocare to everyone. Thank you Stacey, Jessica and the other lady that I didn't catch her name.

You all rock

The service provided by AeroCare was on point. I got my delivery at times scheduled and technician was very polite and courteous. Thank you for your service in our time of need.

I'm a disabled Vietnam veteran recently diagnosed with COPD. You guys did great got here quickly with everything I need.
Thank You
Tom Moon

Dennis was wonderful. He got here very quickly replaced my oxygen concentrator, empty bottles, and even gave our dog some milk bones. He was a pleasure to be around. Thank you, thank you, thank you!

I agree with Ronald's review. TOO MANY COMPANY RULES.

I found my whole experience with this medical supply store to be ridiculous and without care for their customers. I have been recently diagnosed with sleep apnea and when asking to try on different mask, I was informed that I cannot sample different mask but I could buy them (mask costing at least $100 per mask). So what they were telling me, is that if I buy a mask and it's not what I like, I just burnt $100. So I can try on shoes at any store and spend anywhere between $20 to $150 (or more) but I can't try out a sleep mask to see if it fits? And when having problems with your machine or mask that is helping you with a life threatening condition there are no afterhour services AND you have to schedule for an appointment in regards to troubleshooting why you can't breath at night with their product. So i went from Friday before Christmas with problems and needing assistance with my machine/mask to Tuesday before i could finally speak with someone just to find out THURSDAY was the earliest they could see me to assist me.

It's just another company that doesn't care about their customers. If they did, they would have better work procedures, more availability and not just trying to get you to buy a $150 CPAP mask on a guess before actually getting to try them on.

And AeroCare, I notice your template of an apology/acknowledgement of previous complaints. I don't find sincerity in a template/cookie cutter response.

Excellent care. Brandon was so professional and compassionate. He went over each item how long they will run and when to change them out. He was so loving and kind. Excellent service and got the oxygen out so quickly. Thank you for great service!

Very helpful and reassuring. I am extremely claustrophobic and very apprehensive about cpap therapy and they really helped ease my mind and told me to reach out with ANY questions or concerns.

I had an excellent experience with AEROCARE. The Staff was very knowledgeable and professional. My equipment (CPAP and Nebulizer) was explained thoroughly and in terms I could understand. Appropriate Information cards with Contact numbers were attached to my Teaching folder so they wouldn’t get lost. PLUS a refrigerator magnet. All my questions were clearly answered as well as when I could expect to be contacted regarding replacement supplies. Excellent experience.

Clinician was very helpful with my initial visit to receive my CPAP. She went over all information clearly and answered all of my questions. Thank you Amanda for your help!

Amanda in Texarkana was amazing she was did such an amazing job and she also helped with my fear

10/10 ALL DAY! Thank you Mr. Kiante! I hope Aero Care knows what kind of an asset you are to them. Hands down one of the best experiences I've had. He's very knowledgeable, thorough and passionate, very professional gentleman. I appreciate you good sir!

Appreciate aerocare home medical supply called in the order that morning within a few hours we received the oxygen my husband needed and Kennith was very professional and very nice and professional.