Albertsons, El Paso TX

I placed an order for Full Sheet Hello Kitty Cake with an edible image… Cake was not what myself and daughter ordered.cake worker at the bakery reached out to me that morning of the bday party and said the image wasn’t big enough and wouldn’t fit the the whole cake. I said ok just border it with flowers so it looks pretty… omg ugliest cake I ever bought… spent 60 on it and my daughter was soo disappointed because she picked the cake with purple borders and the moment (on the picture book they have) it looked pretty.the flowers the worker was supposed to place on the cake we’re not there.blank white cake is what my daughter got for her 9th Birthday.she was soo disappointed since I had wanted to buy a cake from Sams or make it myself and she said no cause she had seen this one on their cake book… soo sad…. Of course I couldn’t leave my guest without cake so I was forced to give it out… I wanted to take it back but time was an issue since we picked it up right when our birthday party started. I would say you expect what you pay for and that cake was not worth my 60 dollars… Do Better Albertsons train your employees to be better and pay attention to detail… I’m getting 10 dollars back for the design.it’s not about the money it’s about the principal… You lost a family of customers here.plus all my 100 guest

Very bad service.workers always following you. Called them out and said that it was their job. Ain't no one trying to steal.

Good deals. If you have never had that coupon subscription thing I would recommend getting it. Will be going back

I came from Houston, and so for me, it is basically a Kroger plus. It has more items, and even a salad bar! It is my go to place for grocery and the salad is not bad.

Tonight I picked up that Margarita chicken from the deli. The little girl working is very rude. Plus she gave me the worst pieces she could find and their was plenty on the tray that had probably been sitting there. That dry chicken with shriveled peppers and on top of all that her highschool attitude in the cafeteria. I've dealt with he behavior and she was the exact same way the last time. So she wasn't going to get away with it again. I thought she was having a bad day the previous time. People just don't want to work.she's definitely one.

Clean store. Friendly employees. Very good specials. Produce man Mike is always very helpful to me

Norma from the floral department is amazing, all of her bouquets are so beautiful and she is extremely thoughtful to customers

My mom and I went shopping. We did two separate transactions. I purchased a family bucket with extra wedges and two donuts. I got accused of stealing from the loss prevention. The guy could have addressed me way differently and not accuse me off the bat. He would not even see my receipt and view the items in my cart until my mom got involved. I will never shop here again. There is a different way of approaching someone instead of just accusing them right away.

I prefer Albertsons beef where you can get Choice cuts which are better than Select on the USDA grading scale. They also have weekly specials that i look for in many products. Add to that with friendly, helpful staff like Ceci in self check-out and it's a great place to shop. PS, you can turn in your plastic bags there for recycling to help save the planet.
Dont forget to clip digital deal coupons on your phone Albertson's app& enter your phone # at checkout to get those bargains!

Every time I go to this place I feel like I come from another planet, as most of the people working at the cash registers make me feel like I am not welcome because I am Hispanic. I have been served a couple of times by a young white cashier, who doesn't say thank you and forcefully answers my questions when I have them. Anyway, I hope that if he doesn't like his customer service job, that he will soon find his place.

Always a great place to shop, make sure you use their app, as it's the only way to get the best deals. They are published each Wednesday and you need to clip them in the app before you can use them. You also get rewards that can be exchanged for groceries or dollars off your purchase.

Like shopping at Albertsons the store has several sales hard to pass clean store, restrooms and friendly customer service

I know where everything is and they usually have 99% of what I'm looking for. Love the self checkouts and they're super quick to help if needed.

I am so thankful to the Cashier who helped me and my little sister out she was really nice.

Recently have been making this location our main go to. Just because it closer. I do prefer the lay out of the N. Desert location. Been a few visits and have had the pleasure to have had cashier Patricia U. Patricia goes above and beyond with their customer service skills. From taking the time to guide us on our app for maximizing deals and rewards to the simplest considerations of packing our hot deli items in plastic then paper bag so they stay warm to the drive home. I have never experienced this level of customer service, kindness and politeness ever shopping anywhere. Truly wonderful. I hope that this store management can share how much we appreciate this cashier.

Albertsons is my goto place for produce. Oh and I can't forget the meat department. Awesome!