Allstate Transmission of Dallas

First, let me give you a little history. My mom and I have been taking ours to Matt for over ten years and his work has been awesome and on point. I have taken my car to another mechanic when Matt wasn't available and I need my car asap my car wasn't working properly and I still had to take it back to Matt to correct the problem. No mechanic is perfect but he is close to it. He is very professional, understanding and honest.

Matt is very unprofessional and dishonest. He has a very bad attitude, speaks over the customer, and does not provide proper customer service. He will try to gain your business with words but his actions are far from them. He doesn't appear to know what the mechanics that are employed by him are doing. He also has a serious issue with taking accountability to resolve issues.

It was a very bad decision for me to allow Matt to work on my car. I hope I can help someone else by telling them not to do business with Matt. When you are working with a mechanic, you should want someone who will show you the repairs, properly check the car before telling you to pick it up, is kind, and is truly passionate about the work he is doing.

Matt doesn't have these things. A word is for the wise.