Ally Heating Air, Pantego TX

After 15 years of using their service, They have always done a great job and always prompt! First time meeting Michael and he’s a super nice guy. Every tech that I’ve had has been great! I have nothing bad to say about Ally Air. Thank you

I have been with Ally Air for years due to the staff and service. The technicians are so very willing to assist, troubleshoot & help resolve issues. They show up on time and keep you informed of their progress or any delays. I highly recommend giving them a call for ac check ups, preventive maintenance is excellent, problems and definitely new system needs you will not be disappointed.

Always a pleasure with these guys. Great folks
11/9/2023 another great service at my house and business today

"Ally AC is simply exceptional! From the initial consultation to the flawless installation, their team demonstrated unwavering professionalism and expertise. The staff at Ally AC provided invaluable guidance, ensuring we selected the ideal air conditioning unit for our home.

The installation process was seamless, and the technicians exhibited a level of skill that left us thoroughly impressed. Our living space has been transformed into a cool oasis, all thanks to the remarkable performance of our Ally AC unit. It's not only energy-efficient but operates so quietly, giving us the comfort we've always dreamed of.

What sets Ally AC apart is their unparalleled commitment to customer satisfaction. Their post-installation support is unmatched, with a responsive and friendly team always ready to address any queries. Without a doubt, we wholeheartedly recommend Ally AC to anyone in search of a reliable, efficient, and customer-centric air conditioning solution. Ally AC has earned our trust and a solid five-star rating! "

Ally Air always provides an exceptional ustomer nexperience! The technician today was on time, friendly, and proficient! Great service from start to finish!

Ally technicians are the best professional technicians I’ve ever dealt with. They explain the work they do so we can prevent in the future.

Ally goes above and beyond for their customers. Very trustworthy and honest guys and take the time for find solutions for your specific home!

As always, Ally was able to help me with my HVAC issues. Reliable, trustworthy, and very fair pricing.

All the techs are great, especially Andrew and Chris who helped me for years.

David was the lead tech sent to install a full AC unit (inside & out) at my Mothers. It was hotter than fish grease in the house, but she insisted on being there & stay the entire install even after the owner Fred had come out and advised days before that he did not want Mom in the house because it was just too hot. In 112 degree weather and dealing with an 82 year old is enough to make anyone a little impatient. It did that to me. But, not David. He arrived with his crew on time & worked and dealt with my Mom as if he was doing an install for his own Mother. He smiled and answered the 100 + 1 questions she had with care and a smile. Even with the interruptions of my Mom, the team completed the install in less than 7 hours & we had air. David was not only professional, courteous, competent, efficient & timely, but more than that he had a spirit of compassion and an air of Love. The team was just amazing! I would be remissed if I did not say something about the company. Prior to the referral, we had dealt with another company (because Mom wanted to go through her home warranty company) and a almost 2 weeks later she was still in heat because they (in my view) were guessing and patching versus diagnosing and fixing. So, I was beyond pissed when I called Ally. I explained what was going on and what the company that came out had done (still in heat/no fix) and was now suggesting to do and to my surprise I was advised they would have someone out the same day. Well, not just someone, but the owner himself (Fred) came to look and inspect the unit. Because my mom has an older house, I had already determined I wanted to replace the unit, but had not moved into that because mom wanted to work and go through her home warranty company. Fred inspected and the system was frozen inside and out and the unit needed to be turned off so that it could defrost. Oh, the new coil the company had installed, was all frozen as well. There were some things about the replaced coil that had him perplexed, but he suggested we leave the system off and he would himself be back in 24 hours. I told him I just wanted to replace the entire unit. He told me to first let him try something else first. Just like he promised, (he didn’t send anyone else), he (the owner) came back the next day. When it was all said and done the best suggestion was to replace the outside unit, but we replaced the entire unit (because I wanted it done). All is well now and Mom has amazingly cold air! When I sat down and reflected, I realized the install team was awesome and had incredible professionalism because there Boss/owner demonstrated the exact same and I know greatness flows from top down. I am grateful for the referral to Ally and I will be using them for the annual inspections of my unit as well as my Mom’s and will recommend Ally to all my family & friends.
BTW, if you are reading this review the answer is “YES” you should use Ally. You will NOT be disappointed.

Techs were very professional, yet friendly. Explained everything they needed to do in a clear, concise manner, completed job quickly; and cleaned up after themselves as well.
Job did not require as much material or work as originally estimated. They explained this and adjusted price accordingly. A lot of people would not have been so honest. Definitely will make Ally our “go to” company!

David did an excellent job, on my mechanical. We passed the inspection one the first attempt. I’m a happy customer.

Ally always does a great job! Today Andrew and Samuel were out. They are always awesome, professional and courteous. I would highly recommend Ally Heating & Air. Reasonable pricing and timely service. Thank you!

Andrew was very nice and professional and didn’t mind me watching and asking questions. Great service. I also like the text message in advance with a picture of the technician.

Andrew showed up and resolved our issue in a matter of 2 minutes. Very knowledgeable and his expertise showed.

Great professional service. Super friendly and helpful. Wish I had found them sooner. Will definitely recommend them to anyone I find needing HVAC service.

Andrew serviced my A/C unit today. He went above & beyond to be sure my house stays cool in this Texas heat.he did an excellent job! Will definitely call ALLY AIR again!