Altitude Trampoline Park, Katy TX

I took my child there when they first opened to avoid crowds, but the place was messy (trash) in the jump areas. I thought the staff would clean unoccupied areas as parties jumped in other areas, but they just manned the concession stand.

Place is awesome! If your kids have lots of energy to burn off then this is it haha! I love that they allow you to bring in stick on socks of your own. If you don’t have any, they sell them for about $3. Loved the last special they put for a monthly rate to bring in the kids every day! From all the times I’ve come, it’s always been clean, organized and well kept (bathrooms included). I go on the weekdays since it gets less crowded than over the weekend!

The reviews states how clean the facility is I must have missed that day that everything was clean cause now my 3 year old has hfmd. Also there are some area's that really needs repairs.

It was a wonderful time there good for adults and kids and they have different kinds of games in there I bet u that u won’t get bored but u will get tired I will 100% recommend this place

Awesome place. Just signed up for the $10/month membership for my kiddo so we're looking forward to coming a lot more often!

Not much play area for our 2yr old daughter. The one space they do have for the little ones is boring and the big kids still go in to play. I always take the time to have my junk food fix when visiting places like this. I ordered the nachos w/cheese and Jalapeño peppers. DONT DO IT! You get a bag of tostidos, a little carton of warm cheese and peppers in a sauce cup. The cheese was disgusting.and I didn't even know Jalapeño peppers could be nasty. I just threw it all away. Family bathroom door doesn't lock and employees didn't bother to pick up the dead cockroach right outside of the bathroom door. It was all dry and crusty (eeeew) and had been sitting there for a while so no excuse. I wouldn't go back.

My daughter loves it and i love the variety of games, the only thing is so.etimes there is nobody in the reception area and it seems they have to fix the games quite often while the kids are playing. Kind of worrisome.

I loved the price and my boys enjoyed it but I am extremely disappointed to see that none of their staff was wearing a mask. As a business, that seems irresponsible considering most of their employees are young adults, and that not ALL your customers are comfortable attending a place where health of their customers is their main concern.

We celebrated our kids birthday here, all the kids enjoyed it and Anna was good in organizing the party and helping us, she was very patient and helpful, Will recommend and visit again.

Jump jump jump. Had blast with my kiddos. Due to COVID there’s no party planner or help with the birthday party but they charge same price.

Lots of big teens running around knocking over smaller kids & parents not watching them. They need to separate teens from kids under ten years old.

Pretty good for escape of the quarantine experience. Jumped with masks on and there was sanitizer available at every station. Good place to get out lots of energy.

I honestly don't know how this place has changed policies to have safer COVID practices. We were here a year ago before the pandemic and there were no new cleanliness protocols except having hand sanitizer out. No enforcement of a mask policy, no social distancing, no cleaning of the equipment during our time there. Some of the foam blocks were greasy and falling apart. It grossed me out, to be honest.

My kids had fun, but there isn't a lot to do for little ones. I don't think I will be back.

This is not a review of the facilities. This is about my own experience with policies. Supposedly their military discount only applies to those who present a military ID. I was told my son could not benefit from the discount because he himself couldn’t present a military ID at the age of 5. Little do they know that minors are not required to have military ID because their parents are their military representatives. It’s greatly appreciated to offer and recognize military personnel however understand military protocol before you deny someone their given military discount. You can’t pick and chose who receives a military discount in a military family when the parents present their military ID. I was told “we are going to be nice this one time” and offer it to my child. First and last time we will come here.

I realized that my son was outnumbered. Management please train your staff what bullying looks like. Not happy with your staff because your employee saw what was happening and turned his head.

Great kids, great staff, easy place for any kid in Katy to go to. They even have a version of a "season pass" (which is a great deal). I wish they had more food available. Other than that it's great!