Ame's Cleaning, Austin TX

We have used Ame's for at least 10 year and Ame and her team are #1! They always take care of our home as if it were their own. Very professional and courteous. Love the excellent job they do making us lifetime clients.

Avoid. I booked a cleaning and, while I was surprised by how rude the owner was and also by her demand that I purchase (and wash) bar towels for her cleaners to use, I needed my home cleaned and decided to go with it. I liked that it was a local company, too. Well, BIG mistake. They never showed. NEVER SHOWED. And when I called she said she did not have my name on the schedule. Note: she definitely had my credit card and address.

The most annoying part? They insisted that I purchase the bar towels, so I'm literally out $40 but have nothing to show for it. I can't remember a time when a service provider's incompetence cost me money and I didn't even receive the service!

With so many other options, don't waste your time with this unprofessional operation.

Today I stop by thinking about using their services went to the door and they refused me to go in because I was not wearing a mask. I personally prefer not to do business with the company is telling me what I have to do to earn their business no thank you they need to earn my business

I love Ame’s cleaning! They are easy to get ahold of, flexible, and they do an AMAZING job cleaning my house. I’ve never had better cleaners.

I've been using Ame's for a number of years, and they always do excellent work. But today was above and beyond. They called to tell me the ladies found a leak under our kitchen sink. Sure enough, it was pouring from the bottom of the garbage disposal when the faucet was turned on. I could tell it hadn't been leaking for very long, so I was able to clean it up and get a plumber out ASAP. I never, ever would have noticed that leak, or at least until considerable damage had occurred. My neighbor had a similar leak and ended up having to have all the cabinets on that wall torn out and replaced, which took months. I am so thankful not to have escalated to that situation, especially with Thanksgiving about a week away and company coming. Thank you Ame and crew for your attention to detail in every way.

This is absolutely the worst cleaning service I’ve ever received. The management is horrible and rude. I am not picky at all but they left footprints all over my carpets and it ended up being dirtier than when they arrive. If there was an ability to leave a negative star rating rather than a 1-star I would choose -10 stars.