Ancira Chrysler Jeep Dodge Ram, San Antonio TX

It was a very good experience.
Robert was very professional and nice.
Everything in regards to the sell of the truck was exceptional.
The only negative was when I got my truck back after having a tow hitch installed and getting truck detailed, window tint had a scratch. Non-repairable because I saw it the next day.

Drive 35 miles out of my way to go here because the service staff (everyone) is courteous and extremely helpful. The management team is hands on. Great organization.

Service is horrible! I’ve been trying for 2 days now to set up an appointment to have a dangerous recall fixed on my Jeep and when I call all of the managers are busy and never call me back. Seems they could at least show a little concern to fix a potentially dangerous issue.

I'm am very happy to have Joseph M.as the service advisor for my 2013 RAM 1500. Joseph is a true professional and he is very knowledgeable. When I bring my RAM in for service, Joseph goes above and beyond every time to make me a happy RAM owner. I'm already looking forward to my next visit at Ancira. Thank you Joseph for making me the happiest HEMI owner in the State of Texas. I would give Joseph TEN STARS if I could.

Joseph is extremely helpful and makes sure everything I need is taken care of. He does a great job of being proactive and suggesting what may need to be done in the future. He makes you feel like family. Overall, great experience!

Paul in Service made all the difference. From price estimate to job completion. Everything was accurate and completed in a timely manner. Even some recall work was done upon them doing their due diligence. My car is running great.

I called the service department for issues with my jeep that I bought from this exact location. And they just tell me they will call me back and hang up then never call me back! I warn you about getting a car here because you will never be able to properly care for the car since they seem to not care! Very annoying that their customer service is so poor.

Very happy with the whole Ancira experience. Great customer service, perfect timing, great assistance. Thanks to Jay, his son Mikey and Josh for all the help.
Also visited IMPAC chrysler and North Star during my visit to San Antonio that same weekend, but the difference in service is huge no doubt.
Thank you Ancira Dodge, #1 place for me and my family. My son is super happy wirh his new 2018 Charger.

Friendly, fair and honored their advertisement. Daniel our sales man struck me as honest and very nice

Awesome buying experience! The maintenance department is packed with professionals that go above and beyond to make sure the customer is taken care of. Love Ancira!

Oil changes are always in and out, very efficient. Any major services done to my vehicle are given a comprehensive write up before and after payment to ensure I understand exactly what it is I am getting done which I appreciate. Great customer service that keeps me coming back.

Great price but is it safe? Service left the engine cover to my Jeep Wrangler inside the front grill and bumper. Drove it all the way home like that till noticed! Thankfully it didn’t fly off. We need companies we can trust esp with kids cars.

Service department is always courteous, clear and transparent and does quick work, at least on our 2 Sentras. Get there early or you may experience a wait on busy days.

Right off the back I was greeted with great customer service from the staff once I stepped in. My salesman Javiar Silva really helped my dad and I find the right vehicle in just a day by answering all our questions about certain cars we were looking at and letting us test drive to get a feel for the car. I would definitely return for another car in the future and would recommend anyone who car shops here to ask for Javiar Silva!

Run. Run. Run. Scammers. Scammers. I took my car in for a simple oil change. I was later told after two hrs of waiting that my battery is showing a possible issue. I told them sure it's fine go ahead and run the diagnostics. What they didn't know is that I purchased a new battery from another Chrysler Dealership in Nov. 2016. Later after everything was completed they advised me that the battery I currently have they received the paperwork from the other dealership and even though it hasn't been 2 years, because I have driven 40K miles they could not honoring the warranty which was concluded by the Service Advisor Phillip G. I didn't want to mention that my family works for Chrysler and that it didn't matter if I've gone 100K mile the battery is a 5 year battery with 2 year warranty. Instead of them honor what was right, they chose their own interpretation and denied me the service of getting another battery. Unfortunately it's businesses like this that are causing customer loyalty issues throughout the US. It's the practice of unethical behavior from people with limited authority making decisions like this. My experience will be reported to corporate and I will not return back to this dealership. My hope is that the owners consider putting people in place who have some type of integrity when it comes to this Brand in full representation.

Now I regret why did I purchased brand " Chrysler" knowing about full of junk and worst ever service you get from Ancira. I wish I could see an negative or zero stars to rate this service staff. Jus stay away from this scammers. They rip your pockets saying all nonsense and to get an appointment it will be 3 weeks. Never ever buy Dodge or chryChry brand especially from this dealer.

Took the vehicle in on a recall notice. Staff was extremely helpful. Joseph was my supervisor out there in charge of my repairs. Excellent, excellent man to speak with. A valued employee of Ancira Winton.

I go there for service from time to time and have always had a great experience. The service advisor Paul remembers my name when I come in and makes the process quick and painless.

This place is great. They make the impossible very possible. I had a great experience here I recommend it.

Dealerships can get a bad rep. Not this one, sale price was the best no one could beat their price. I went to four Nissan dealerships and chose Ancira. Transaction was relatively fast. My salesman Mr Gilbert Bosmans is a great person.