Appliance Repair of North Texas, Dallas TX

This company is owned and operated by wonderful individuals! I have known and used them for years! I’ve always experienced nothing but kindness from them, and GREAT work! I would and do recommend them to anyone that needs any work for their appliances! I love that they’re family owned and operated, it is something that makes us comfortable while they’re here, because they just give that “home” welcome, or “warming” welcome (if you will). The office workers are always so kind and just flat out friendly! The field workers are very polite and friendly and always do excellent work! So, needless to say again, I would and do HIGHLY recommend their services to anyone and everyone!

Nick was really nice, and he knew exactly what was wrong with the dishwasher. I definitely will use them again if needed. He was clean and neat.

It’s seems rare to be charged for a service repair on the date the service is scheduled, rather than the date the service is performed. In our case, about 10days later. Also the name of he business charging is totally different from the business performing the work. We didn’t make any connection when the service charge came thru our credit card bill, so we disputed the charge. A day or two after the service call, we made the connection. This made for extra steps/time for both parties to straighten out.
Also, our Maytag washer & dryer is 29 yo, which the repair co knew. After they diagnosed the issue, they told us they couldn’t get parts for our machines. I could have saved the service call charge and not wasted time if the company had told me prior to showing up that if the machines required parts, they couldn’t get them.

The temperatures did not display correctly after I had a plugged line that I disabled refrig for 4 hrs then plugged back in and water flowed again. When I checked temps the display showed -130 degrees. The freezer ran a lot even though it made ice and kept food frozen. It didn’t seem right. I called and Nick came out next day and said yes, that is what the freezer is trying to get to and probably a bad electronic board. It was ordered that day and he came by to fix it next day and assured me all was well. Nick is a kind Christian man and a knowledgeable professional refrigeration technician. I will use this company again for appliance repair!