Aqua-Tots Swim Schools Rockwall

We didn't love our experience. The place was very small, and the kids didn't have a good time. To be fair, they weren't there to have fun but to learn how to swim. So, I get that, but the reason for the negative review is because we went only one time but are still being charged registration fees and two months for two kids. Wish they had a trial option.

My son started when he turned one and has shown progress every class. Every coach he has had has been great, but especially coach Krysta. She is amazing. I love that if you have to miss a class, you can bank it and make it up later at a different time.

I drove by this facility several times wanting to enroll my kiddos in the course. I was hoping to provide feedback that would dispute some of the negative comments but unfortunately I cannot. I’m in complete agreement that this process is designed to stretch out the courses as long as possible but that’s not even my issue. I have children that swim in their own pool and it seems that one of my children has actually regressed since joining. Watching one of my kiddos practicing climbing a wall for mins and sitting the other 10 is disheartening when she can swim and knows the basics. Depending upon where you start determines how little you learn not necessarily the instructor as they all seems to do the same thing. It’s not all bad as I’ve seen my other children catch on to some of the more gimmicky analogies for swimming but it’s amazing that they need work swimming in a pool less than 4 feet deep but they swam two laps at the YMCA for a swim test in 10 feet and aced it prior to signing them up for Aqua Tots. The ultimate warning ️ I will provide all parents is the scam of their pay in advance for the courses. By paying month to month you can cancel the course with 30 days notice, which is more than fair HOWEVER, if you pay for the entire 6 months or year you cannot cancel and get a refund! How the heck does that make sense for unused services? We legitimately are running around trying to make the only scheduled times they have for our kiddos, while we have other sports activities and programs and they feed the line that you can get credit for future sessions but you cannot cancel future months courses for a refund if you choose to end the classes altogether. I have a group of 4 families already that are ready to move forward to either end that process or sue for a refund. It’s sad that parents are talked into signing up while other parents are around then nothing is explained about the options of monthly vs pay in full.

Several other parents and I agree that the strategy is to stretch out the lessons as long as possible while teaching them as little as possible in order to charge us longer! Our kiddo has not advanced at all and when we watch the lesson, he gets maybe 10 minutes total time of actual lesson. I have heard from other swim schools who have hired ex aqua tots instructions who can confirm this ill intended strategy. The staff is great and sweet but the corporation itself is not.

Everyone here is kind, helpful, and patient with the children and the parents. The swim classes have really good structure to make sure each child is learning and growing at every lesson. All of the instructors and staff really put forth effort to make sure the facility is taken care of, and the children have a clean and safe place to learn. The whole environment is very welcoming and friendly.

We have just recently started bringing our 11 month old, and he absolutely loves Coach Lex and the team. Everyone is kind, caring, and very knowledgeable. The lessons are intuitive and fun for the children at all age levels. I'm so glad we came here, and plan to continue my son's lessons for years. Thank you sooo much Aqua Tots and team!

This isn’t easy to put this 2 stars considering the love we have for Rockwall aquatots.

We joined February 2022 and its June 2023 and I had never seen my daughter swim across the pool which is simply ridiculous. Or simply just swim.

They do a great job but there isn’t enough teaching and monitoring to give the results actually needed which is a swimming child. They have deck supervisors but I know there is a difference keep reading.

I enrolled into another Olympics credited themed swim school and within 2 weeks I watched them push her to the right limits that she needed and within 2 weeks she is swimming across, front float, backfloat, Dive and get 3 not just 1 ring. They advised their programs are similar with aquatots and I obviously know the confidence came from the foundations at Aquatots but basically it should not have taken over a year for my kid to have learned to swim across or better yet see her simply just swim…I shouldn’t have had to see this happen at a new school instead of our own and I have asked for a review she was considered not ready but at the new school she graduated in 2 weeks.

Teachers and desk supervisors are engaged and takes notes EACH CLASS and track progress in actuality with the goal of getting your child where they need to be.

I don’t knock down Aquatots completely but there is room for improvement. Unfortunately we are transitioning but location was perfect, staff great! Process meh

The instructors are very nice and take time to talk to parents after each session to help improve the kids learning experience and progression

My son loves coming to his classes, and it comforts us to know he will be safe in the pool

We have been taking our 9month old for 3 months and are very impressed with Aqua tots of Rockwall! We love Ms. Juju the primary teacher, but ALL the instructors there are kind &patient!

Coaches are awesome. Coach JuJu is an amazing teacher. The location is perfect. My baby has came so far with just a couple of sessions. Definitely recommend. 5/5 stars ️

Garrett wanted Miss Gabby to know she is the BEST!
Can not wait till Tuesday at 4pm!

Aqua-Tots has been great for my four year olds progression in swimming. Coach Jillian W.is arguably the best coach in the place. The kids love her. In addition to her coaching ability, she’s energetic, and has a knack for attending to each kids individual needs. For example, when my little one needs her hair out her face, Jillian will put her up or when she has screwed up the way her goggles fit, Jillian will adjust them for her. That may sound trivial but it helps remove distractions from an already chaotic job of trying to manage two other toddlers. We have been super fortunate to have Jillian as our coach for multiple levels. The Aqua-Tots process works but the coach definitely makes a huge difference. If you’re wanting to get your little ones into swimming, give Aqua-Tots of Rockwall a try and look for Coach Jillian.

It is a nice place to learn. Everyone is friendly. The place is smaller than the the other aquatot we use to go but we got use to it now. At first, I was frustrated because my kid was almost to level 4 when we switched and she had to spend another 8 months to redo the level 3 there. Each franchise is a bit different and the skills are too depending on where you are i suppose. Now everything is well. My kid loves to go there. Her coaches are amazing and supportive. Coach Ida, Aspen, Kaylee, Lilly, Lauren, and Caroline. I like the discipline there too. The digital track makes it easy to follow the kid progress. I recommend the place. Sun ‘s mom:)

Sadie loves Caroline she looks forward to going to swim every week and lights up when we get there and she sees her coach!

My son has been at Aqua Tot’s swim since June 2022 and the skills he has been able to master have been amazing. He works with Coach Jenna and she has been amazing and patient with him

We love Coach Lily. She has been amazing with my little guy who is almost 2. His favorite thing is playing in water. He has learned so much about swimming and waiting.