Arby's, Plano TX

I love the Reuben sandwich.great price, taste and value. Marbled Rye as well. Their curly fries are always a hit too along with the Jamocha shake.

Love the orange cream shake. Food is great but will always come back for that shake. Customer service is always great.

Drink machine was out of order, had multiple issues with our order, and the place was weirdly sticky. Staff was trying their best but couldn't keep up with drive through and the eat-in register.

The vestibule smells like a filthy locker room. Instantly lost my appetite. Walked in, and right back out.

Arbys always gets 5 stars. The staff here really make a difference. They are friendly fast and accurate. Well done guys!

I have and continue to have great HOT food and great service at this Arbys and I will continue to go here.

Got up to the drive thru on July 4th (yes they were open) only to find out they weren’t serving anything but sandwiches? Weird, like why even open at that point? 1 star because the lady there was rude about it. There’s a reason no one was in your drive through and Wendy’s was packed

Manager was too busy talking on her cellphone and laughing with her friend to ring me up. Had to wait for Emilio to notice me, who was outstanding. Shake machine down hours before they close.

Employees just standing around on their phones while I waited nearly 10 minutes for my food with no other customers here.

Emilio and one other lady were the only ones actually doing any work.

Delivery drivers are last priority and they treat them like 3rd class citizen, if you can’t fulfill online orders remove it and don’t waste drivers time.

Curly fries are always fresh and crispy. I appreciate that this location isn't stingy with ingredients or sauces.

The food was pretty good but the service was terrible. The guy who took my order had an attitude and then decided to start cleaning and mopping right next to me while I tried eating. Very disrespectful. Take your order to go at this location.

Food was served out the drive through window not hot, not fresh. Too much money for such poor quality.

I know that it's hard to hear through the speakers, but the order should be repeated at the window before the customer pays/receives an order. We did not receive the fries that my husband requested.

Every table and seat area was dirty when I told the manager all the tables are dirty and needs cleaning she stated that they will clean them later. But I think everyone just lazy and under paid where they just don’t care. I see it’s a continuous problem because I see in the reviews that someone else noticed this also my last visit.

Love their Lamb giro & Rubens keeps bringing me back, but there is always the extra request that get missed.