Ascension Seton Infusion Center, Austin TX

I have been a patient since 2017, it’s 2023 and thanks God I am alive and still a patient here. I am happy to say I could not have been in better hands. Being cared for first by Oncologist Dr. Malik and then by Oncologist Dr Goodgame, nurse p. Jackie on the 8th floor and on the 7th floor by Plastic Surgeon Dr. Egeland and nurse Donna, as well as other specialists and surgeons. They all have been a blessing to me. I can only say thank you not only for your expertise and experience but also for going above and beyond to take care of me, many thanks as well to all the nurses and all the staff for the care and support you have given and continue to give me.
G. Soria.

My husband had his first Chemo infusion, also first time to use port on 1/20 & suffered an Extravasation injury (chemo went into tissue, instead of vein). He was not monitored as he should have been. No one looked at the site from beginning of the infusion until almost 2 hours later when infusion was almost complete. Patients should be monitored thru out the infusion, checked on frequently. Appears that the majority of the chemo went into his tissue. Had he been checked on at least they would have realized it sooner! Extravasation can result in serious tissue/nerve damage. Not an added complication a cancer patient needs. Added frustration is that no one has so much as called to inquire about how he is doing.

This is the worst place to be part of I have tried for 3 months called ever day left soo many messages to get a call back for a renewal of a prescription never got one HEB had to fax the so many times The nurses don’t care seeing the work and their way of handling patients calls