Ashford Casa Serena Apartments, Houston TX

These apartments were previously highly recommended and safe but since they changed the administration everything changed for the worse there is no type of security the thieves come in to steal and the office doesn't know anything they don't do anything there are no cameras there is no security this is the worst thing to live in

I have lived here for years and Karina treated me excellently when I went to request maintenance, it was effective and fast.

I moved approximately 4 months ago and everything was fine until I realized that they do not have any type of security, they stole all the tires from my car and other neighbors and having cameras at the entrance to the office they were able to do something to see the license plates of the car he was stealing and they only usually say that nothing can ever be seen in their cameras! And they can't do anything! Lack of much security and order!

My experience in this place was very good, the office staff was very qualified, Miss Benilda helped me a lot in everything to get my apartment quickly, everything was very nice, very clean, I hope to continue with this good opinion of the place throughout my stay.

The apartments are very nice, Benilda helped me a lot and is very kind, I highly recommend them.

I love my apartment! They have cute showers, nice flooring, and my favorite: dishwashers and washer & dryer connections! It's peaceful.

Karina was very helpful with the walk through of the property. It is a very well maintained complex!

The new girls in the office are very good people, so kind. The apartments are very clean and quiet. Thank God no problem

Great service and environment
Love the office staff. Karina!
I'm so impressed how nice are the apartments

Karina gives excellent service. She was very helpful providing all the information I needed and extremely kind!

I would like to thank ms karina for being super professional helping us find a new place that would meet our expectations, she made the process super quick and easy for us, we are so happy with our new apartment thank you ms karina

Love our shower wall

The apartments were very nice, very comfortable, the staff very good attitude and efficient.

Thank you so much to Karina for helping me out. Will definitely recommend to friends and family!

I went to inquire information about possibly moving in here and the staff was very nice! Benilda helped me with all my questions and was very kind.